Fleet Service Representative

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Marshall Full time

Marshall Fleet Solutions is seeking a skilled Fleet Service Advisor to join our team. As a key member of our Customer Service Centre, you will be responsible for providing exceptional customer service and ensuring the timely resolution of warranty issues. Your primary focus will be on answering inbound calls, issuing warranty items to suppliers, and coordinating the movement of broken-down vehicles and replacement vehicles. You will also be responsible for chasing suppliers on job completion, updating system notes, and keeping customers informed of repair status. In return, we offer a competitive package including 25 days holiday, pension contributions, and access to industry-leading wellbeing resources. This role is offered on a 4on/4off shift rotation, working 12pm to 12am. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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