Administrative Assistant

2 weeks ago

Great Yarmouth, Norfolk, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

About the Role

The James Paget University Hospitals NHS Foundation Trust is seeking a highly skilled and organized Medical Secretary to join our Obstetrics and Gynaecology Medical Secretarial team within the Division of Surgery and Women's & Children's Services.

Key Responsibilities

  • Support the team in managing clinical pathways and booking patient appointments
  • Typing clinics, dealing with telephone queries, and managing and administrating results
  • Dealing with post and supporting the delivery of the RTT targets for the department

Person Specification

  • Typing qualifications to RSA II or equivalent experience
  • Knowledge of medical terminology/AMSPAR qualification
  • Good general standard of literacy and numeracy
  • Previous digital/audio typing experience
  • Secretarial experience in a clinical environment
  • Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
  • Working knowledge and experience of using NHS systems

Essential Skills and Abilities

  • Excellent verbal and written communication skills
  • Ability to work to tight deadlines and maintain concentration in a pressurised working environment
  • Demonstrate good organisational skills
  • Ability to work on own initiative, prioritise work and consistently meet deadlines
  • Customer care skills including diplomacy and sensitivity
  • Ability to input data accurately and efficiently
  • Ability to solve problems using analytical and judgemental skills
  • Ability to handle sensitive information without compromising confidentiality or Trust

Behavioural Qualities

  • Flexible approach to constantly changing work priorities
  • Maintain calm approach under pressure during stressful situations
  • Courteous and Respectful
  • Kind and Helpful
  • Responsive Communication
  • Effective and Professional

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