Regional Customer Support Specialist

1 month ago


Ringwood, Hampshire, United Kingdom Colten Care Limited Full time
Regional Customer Support Advisor

We are seeking a highly skilled and experienced Regional Customer Support Advisor to join our team at Colten Care Limited.

About the Role

The successful candidate will be responsible for providing exceptional customer support to our clients, working closely with our team of Customer Support Advisors based across the region.

Key Responsibilities

  • Provide timely and effective customer support via phone, email, and other communication channels
  • Work collaboratively with the team to resolve customer queries and issues
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction
  • Contribute to the development of customer support processes and procedures

Requirements

To be successful in this role, you will need:

  • Strong customer service skills and experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of customer support principles and practices

What We Offer

We offer a competitive salary of £42,000, 40 hours per week on Mon to Fri, 9.00 am to 5.00 pm, with flexibility required. You will also have the opportunity to work with a dynamic and supportive team, and contribute to the growth and development of our business.



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