International Exchange Program Coordinator

4 weeks ago

Glasgow, Glasgow City, United Kingdom University of Glasgow Full time
Job Purpose

The successful candidate will be an integral part of the Global Opportunities team, tasked with overseeing the administration of the University’s International Exchange, Study Abroad, and short-term mobility initiatives.

This role involves collaboration with the Senior Exchange Coordinator and a dedicated team of Exchange Coordinators to manage these programs, alongside associated funding schemes, while providing support to both inbound and outbound students throughout their international experiences.

Main Duties and Responsibilities

  1. Ensure the effective implementation of procedures for all facets of International Exchange, Study Abroad, and short-term mobility programs, from initial inquiries and application processing to ongoing support and final documentation.

  2. Organize and coordinate essential administrative tasks, including course enrollment for visiting students, nominations to and from partner institutions, and the application processes for inbound and outbound students. This requires managing extensive data and documentation, liaising with key stakeholders, and generating timely communications to students.

  3. Provide expert guidance and information to prospective students, staff, and international partners on various topics, including program processes, course descriptions, accommodation, funding, and general welfare related to students' experiences abroad.

  4. Act as a non-academic advisor to visiting students, overseeing their course selections and enrollment at the beginning of each academic term, while maintaining regular communication and providing necessary support.

  5. Engage with subject coordinators and administrative departments to address academic and general issues affecting visiting students or those studying abroad.

  6. Facilitate the prompt processing of final grades and transcripts for visiting students upon completion of their studies, ensuring accurate records are maintained.

  7. Maintain precise data regarding short-term exchanges and study abroad programs in accordance with university and external standards, conducting performance analysis as required.

  8. Assist in delivering a comprehensive orientation program for visiting students and participate in various on-campus events throughout the academic year.

  9. Coordinate visits from international partners, ensuring appropriate staff involvement and preparing a suitable agenda for each visit.

  10. Support the internal exchange partnership proposal process by gathering necessary information and collaborating with relevant parties to meet established timelines.

  11. Update program information across various platforms as directed, ensuring consistency and accuracy.

  12. Where applicable, supervise interns and student ambassadors, delegating tasks and monitoring their progress and performance.

Knowledge, Qualifications, Skills and Experience

Essential: A1 Relevant qualifications at SCQF level 7 or equivalent experience in a similar role.

A2 Understanding of health and safety policies pertinent to the role.

Desirable: B1 Familiarity with higher education systems.

B2 Knowledge of student admissions and mobility processes.

Skills Essential: C1 Proficient IT and numeracy skills, including advanced MS Office capabilities.

C2 Ability to analyze data and present summary information effectively.

C3 Strong organizational skills to manage multiple complex tasks efficiently.

C4 Attention to detail in administering complex processes.

C5 Initiative to resolve issues independently.

C6 Capability to supervise and guide interns and student ambassadors.

C7 Excellent communication skills, both written and verbal.

Desirable: D1 Advanced spreadsheet manipulation skills.

D2 Experience in preparing and delivering presentations.

Experience Essential: E1 Proficiency in using various software and data analysis tools.

E2 Experience in a professional office setting.

E3 Team collaboration experience.

Desirable: F1 Familiarity with the MyCampus System.

F2 Experience in higher education environments.

F3 Supervisory experience.

Terms and Conditions

Salary will be commensurate with Grade 5, reflecting the role's responsibilities. This position is full-time and fixed-term.

Please Note: Internal candidates should seek clearance for release from their line manager before applying.

As a member of the University of Glasgow community, you will be part of an inclusive environment that values ambition, excellence, integrity, and curiosity.

Expect a welcoming culture that nurtures your talents and celebrates success.

Enjoy a flexible approach to working.

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