Claims Resolution Specialist
2 weeks ago
Complex Claims Adjuster Role at AIG
AIG is seeking a skilled Claims Resolution Specialist to manage key claims handling enquiries, effective vendor and Third-Party Administrator (TPA) management, and strive for continuous improvement in claim file handling.
Key Responsibilities:
- Conduct thorough coverage determination, quantum analysis, and legal liability assessment to ensure accurate claim resolution
- Collaborate with Team Manager/Senior Adjuster for effective vendor and TPA management to optimize claim handling processes
- Communicate effectively with internal and external stakeholders to ensure seamless claim resolution
- Process payment of TPA bordereaux in a timely manner to maintain efficient claim handling
- Continuously improve claim file handling processes to enhance overall claim resolution efficiency
Requirements:
- Proven experience in high-volume, low-value insurance claims
- Specialized knowledge in Gadget and Mobile Phone technical claims topics
- Experience in conducting in-house and remote audits is a plus
AIG's Commitment to Excellence
AIG is a global leader in commercial and personal insurance solutions, delivering innovative risk management solutions to individuals, businesses, and communities worldwide. Our commitment to excellence is reflected in our Total Rewards Program, which prioritizes the health, wellbeing, and financial security of our employees.
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