Customer Service Representative

3 days ago

ChesterleStreet, Durham, United Kingdom Boots Full time
{"title": "Customer Advisor Role", "description": "About the Role

We are seeking a Customer Advisor to join our team at Boots. As a Customer Advisor, you will be the face of our brand, providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Be knowledgeable about our products and services, making recommendations to customers and promoting our offers and schemes.
  • Contribute to the overall success of the store, ensuring that it is clean, well-organized, and meets the high standards of Boots.
  • Participate in training and development opportunities to enhance your skills and knowledge.
What We Offer
  • A competitive hourly rate and opportunities for career progression.
  • A comprehensive training program, accredited by the Institute of Customer Service.
  • A collaborative and supportive work environment.
  • A range of benefits, including a Boots Retirement Savings Plan and generous employee discounts.
Requirements
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Knowledge of customer service principles and practices.
  • Ability to work collaboratively as part of a team.
  • Desire to provide exceptional customer service and contribute to the success of Boots.
", "lang_code": "en-US"}

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