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Sales Consultant
2 months ago
About the Role
Vistry Group PLC is seeking a highly skilled Sales Consultant to join our team in Rothley, Leicestershire. As a Sales Consultant, you will be responsible for leading sales efforts on our development sites, ensuring smooth running of the marketing suite, and providing exceptional customer service.
Key Responsibilities
- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development.
- Create and deliver informative and clear sales pitches and tours of the show home and development.
- Negotiate with customers to ensure the best sales outcome for the business.
- Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions.
- Effective management of appointments with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
- Have a detailed knowledge of all Countryside Homes and the build progress on your development to ensure each customer is given every opportunity to purchase a new home.
- Have detailed knowledge of all plots available and upcoming within the development.
- Proactively manage and follow the sales process and customer journey as per the Vistry process and procedures.
- Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
- Proactively working as a member of the sales team and demonstrating effective team working skills.
- Evaluate each sale as to how it can be achieved more effectively, efficiently, and profitably for the Company.
- Ensure every customer contact is recorded on the relevant CRM system and in line with GDPR.
- Deal with all customers in a polite, friendly, and efficient manner.
- Ensure that customers are kept fully and regularly informed of the progress of their purchase.
- Respond to all cancellations making every effort to 'save' and if necessary, renegotiate the reservation.
- Have detailed knowledge of all relevant purchase assistance schemes and alternative developments.
- Ensure competitor analysis is undertaken as determined by Sales Manager.
- Carry out daily tasks required for your development.
- Take responsibility for all company property and equipment across each site within the specified sales hub.
About Us
Vistry Group PLC is the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most.
We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.
