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Service Operations Coordinator

3 months ago

Rochester, Medway, United Kingdom Phoenix Jobs Full time £26,000 - £32,000
Service Operations Coordinator

Salary:
£26,000 to £32,000 per annum based on experience
Working Hours:
Monday to Friday, 8:00 AM to 4:30 PM

At Phoenix Jobs, we are currently seeking a skilled Service Operations Coordinator to join our client's team. Our client is a reputable and established organization specializing in the maintenance and servicing of mechanical access equipment used in high-rise buildings.

The successful candidate will be responsible for utilizing our Clik CRM system to effectively schedule and coordinate service appointments, ensuring that client specifications are met to achieve their business objectives.

Key Responsibilities:

  • Establishing service contracts
  • Coordinating work schedules for clients using Clik software
  • Maintaining client relationships
  • Managing invoicing and purchase orders
  • Programming and scheduling service appointments for engineers
  • Implementing new job sheets
  • Preparing client correspondence

It is essential that all administrative tasks are performed with a high level of accuracy and professionalism. Additionally, the role involves producing job-specific risk assessments and method statements.

Candidate Profile:

The ideal candidate will possess a solid background in a similar role, demonstrating the ability to execute operational tasks efficiently. Strong communication skills, both written and verbal, are crucial, along with proficiency in Microsoft Word, Excel, and Outlook.

We are looking for individuals who are:

  • Detail-oriented and proactive
  • Able to work effectively under pressure
  • Hardworking and focused
  • Intelligent with a strong sense of common sense
  • Excellent in communication and organizational skills
  • Possessing a good sense of humor

Equal Opportunities:

At Phoenix Jobs, we are committed to promoting equal opportunities for all job seekers. We adhere to a policy of non-discrimination and ensure that all recruitment practices are fair and equitable.

We welcome applications from candidates of diverse backgrounds and experiences, and we value the contributions of all individuals to our team.