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Administrative Associate for Student Services Coordinator
2 months ago
About the Role
The University of Minnesota is seeking a highly skilled and detail-oriented Administrative Associate for Student Services to join our team. As a key member of our Student Services department, you will play a critical role in supporting the daily and strategic operations of our area, including student financial aid and One Stop services.
Key Responsibilities
- Manage and coordinate the daily operations of the Student Services area, including scheduling, meeting coordination, and event planning.
- Provide exceptional customer service to students, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
- Assist with data collection and analysis, including tracking and reporting on key metrics and trends.
- Develop and maintain effective relationships with internal and external stakeholders, including faculty, staff, and community partners.
- Support the development and implementation of strategic initiatives and projects, including program evaluation and assessment.
- Collaborate with colleagues to achieve departmental goals and objectives, including participating in team meetings and contributing to decision-making processes.
- Perform other duties as assigned, including special projects and tasks as needed.
Requirements
- Bachelor's degree and at least two years of experience in a related field, or an equivalent combination of education and experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in Google applications, including Calendar, Documents, and Forms.
- Experience working in a higher education setting, preferably in student services or a related field.
Preferred Qualifications
- Master's degree in a related field.
- Experience with data analysis and reporting, including proficiency in data visualization tools.
- Knowledge of student information systems, including PeopleSoft.
- Experience working with diverse populations, including students from underrepresented groups.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
The University of Minnesota offers a comprehensive benefits package, including competitive wages, paid holidays, and generous time off. We also offer opportunities for professional development and growth, including training and education programs.
