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Receptionist - Huddersfield

2 months ago

Huddersfield, Kirklees, United Kingdom Grosvenor Casinos Full time

About Grosvenor Casinos

Grosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing a premium experience for our customers. Our venues offer a wide range of gaming options, entertainment, and dining experiences in a safe and responsible environment.

Job Summary

We are seeking a skilled and professional Receptionist to join our team at our Huddersfield venue. As a Receptionist, you will be responsible for providing exceptional customer service, ensuring a welcoming and efficient admission process, and maintaining a high level of professionalism in all interactions.

Key Responsibilities

  • Assist in the operation of an efficient and professional admission point, ensuring compliance with gaming regulations and company procedures.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of knowledge about our products and services, making recommendations to customers as needed.
  • Work collaboratively with other team members to achieve business objectives and provide a seamless customer experience.

Requirements

  • Previous experience in a customer-facing role, preferably in a gaming or hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of gaming regulations and company procedures, with a commitment to maintaining a safe and responsible gaming environment.

What We Offer

Grosvenor Casinos offers a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.