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Project Engineer
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Mechanical Engineering Support Professional
2 months ago
Mansell Recruitment Group Plc is seeking an experienced Aftermarket Engineer to join their team as a Technical Support Specialist. This is an exciting opportunity for a skilled professional to provide technical and administrative support across all Aftermarket activities.
Key Responsibilities- Provide professional, rapid responses to customers, handling initial inquiries and preparing detailed proposals for all products.
- Offer commercial and technical assistance to customers, including spare parts identification, provision of drawings, parts lists, and general technical support.
- Proactively identify and secure further business opportunities with customers, undertaking proactive initiatives to secure enquiries and orders.
- Prepare proposals and negotiate commercial terms and conditions to ensure additional business is gained through repairs, refurbishments, upgrades, and modpacks for existing machines.
- Ensure all necessary information is inputted into the relevant ERP and CRM systems to ensure correct process flow throughout the business.
- Assume responsibility for the management of projects undertaken, allocating resources to achieve successful completion.
- Work with the Head of Commercial on proactive initiatives to increase opportunities for spare parts, reconditioning, upgrades & contract sales.
- Provide costing support within the company procurement framework, including sourcing components to maximise margins.
- Work in accordance with company procedures and specific guidelines and terms of reference at all times.
- Mechanical or electrical engineering background.
- Good understanding of technical drawings.
- Excellent Microsoft Office skills.
- MRP/ERP systems experience.
- Experience of working in an Aftercare environment.
- Desirable: Import/export international experience, CAD experience, experience working in the manufacturing industry, additional language (French / Spanish).
Mansell Recruitment Group Plc is a leading recruitment agency with a strong reputation for delivering exceptional service to our clients and candidates.