Retail Operations Manager

7 days ago


Lincoln, Lincolnshire, United Kingdom ESS Full time
About the Role

We are seeking an experienced Retail Operations Manager to join our team at ESS. As a key member of our retail team, you will be responsible for leading and managing a team of retail staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of retail staff to achieve sales targets and deliver exceptional customer service.
    • Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
  • Operational Management
    • Oversee the day-to-day operations of the retail store, including stock management, merchandising, and visual displays.
    • Ensure that all company policies and procedures are implemented effectively.
  • Customer Service
    • Deliver exceptional customer service to ensure customer satisfaction and loyalty.
    • Resolve customer complaints and issues in a professional and timely manner.
  • Financial Management
    • Manage the retail labour, equipment, and resources budget to ensure effective use of resources.
    • Monitor and analyze sales data to identify trends and opportunities for growth.
Person Specification
  • Experience
    • A minimum of 12 months experience managing a busy store-based retail environment.
  • Skills and Qualifications
    • Excellent leadership and management skills.
    • Strong communication and interpersonal skills.
    • Ability to analyze and interpret sales data.
    • IT literate.
What We Offer
  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including a contributory pension scheme.
  • Opportunities for Career Development
    • Opportunities for career development and progression within the company.
  • Recognition and Rewards
    • Recognition and rewards for outstanding performance and contributions to the company.


  • Lincoln, Lincolnshire, United Kingdom ESS Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Operations Manager to join our team at ESS. As a key member of our retail management team, you will be responsible for leading a team of retail staff and ensuring the smooth operation of our retail stores.Key ResponsibilitiesLeadership and ManagementLead and manage a team of retail staff to...


  • Lincoln, Lincolnshire, United Kingdom ESS Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Operations Manager to join our team at ESS. As a key member of our retail management team, you will be responsible for leading a team of retail staff and ensuring the smooth operation of our retail stores.Key ResponsibilitiesLeadership and ManagementLead and manage a team of retail staff to...


  • Lincoln, Lincolnshire, United Kingdom B&M Retail Full time

    B&M Retail is seeking a highly motivated and experienced Floor Supervisor to join our team in a brand new store in Lincoln.We are a fast-paced and dynamic retailer with a strong focus on customer satisfaction and team development. As a Floor Supervisor, you will play a vital role in ensuring that our store standards are met and exceeded, and that our...


  • Lincoln, Lincolnshire, United Kingdom Age UK Full time

    Join Age UK as an Assistant Manager: Age UK is seeking a committed individual to become part of our team in the role of Assistant Manager. This position entails aiding the Store Manager in various operational functions, which includes supervising a team of Sales Assistants and volunteers, ensuring outstanding customer service, and overseeing shop activities....


  • Lincoln, Lincolnshire, United Kingdom B&M Retail Full time

    B&M Retail is seeking a highly motivated and experienced Floor Supervisor to join our team in a brand new store in Lincoln.We are a fast-growing retailer with a strong focus on customer satisfaction and team development. As a Floor Supervisor, you will play a vital role in ensuring that our store meets the highest standards of customer service and sales...


  • Lincoln, Lincolnshire, United Kingdom JD Group Full time

    Established in 1981, the JD Group has evolved into a prominent omni-channel retailer specializing in Sports Fashion, Outdoor Gear, and Fitness Equipment, employing over 60,000 individuals and operating more than 3,400 stores across various retail formats in over 30 countries globally. JD Sports Fashion Plc has been a recognized entity on the London Stock...


  • Lincoln, Lincolnshire, United Kingdom JD Group Full time

    Established in 1981, the JD Group has evolved into a prominent omni-channel retailer specializing in Sports Fashion, Outdoor Gear, and Fitness Equipment, employing over 60,000 individuals and operating more than 3,400 stores across various retail formats in over 30 countries globally. JD Sports Fashion Plc has been a recognized entity on the London Stock...


  • Lincoln, Lincolnshire, United Kingdom Majestic Wine Full time

    Join the UK's premier Wine Retailer! Majestic Wine is on the lookout for an enthusiastic, motivated, and ambitious individual eager to advance within a transformative retail environment. About Us Majestic stands as the largest dedicated wine retailer in the UK, boasting a network of over 200 locations across the country. Established in 1980, the company has...


  • Lincoln, Lincolnshire, United Kingdom Majestic Full time

    Join a Premier Wine Retailer in the UK Are you an enthusiastic individual eager to advance your career in a company that is revolutionizing the retail sector? Majestic Wine is on the lookout for passionate and driven candidates to become part of their team. About Majestic Wine: As the largest specialist wine retailer in the UK, Majestic boasts a...


  • Lincoln, Lincolnshire, United Kingdom Yours Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager to join our team at Yours Clothing. As a Store Manager, you will be responsible for leading a team of sales associates and ensuring the store operates at its highest level of performance.Key ResponsibilitiesLead and motivate a team of sales associates to achieve sales targets and...


  • Lincoln, Lincolnshire, United Kingdom Yours Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager to join our team at Yours Clothing. As a Store Manager, you will be responsible for leading a team of sales associates and ensuring the store operates at its highest level of performance.Key ResponsibilitiesLead and motivate a team of sales associates to achieve sales targets and...


  • Lincoln, Lincolnshire, United Kingdom Majestic Wine Full time

    Join the leading Wine Specialist in the UK! Majestic Wine is seeking a motivated and ambitious individual eager to advance in a company that is transforming the retail landscape. About Us Majestic is the largest dedicated wine retailer in the UK, boasting a network of over 200 locations across the country. Established in 1980, the company has recently...


  • Lincoln, Lincolnshire, United Kingdom B&M Retail Full time

    B&M Retail is seeking a highly motivated and experienced Floor Supervisor to join our team in a brand new store in Lincoln.We are a fast-growing retailer with a strong focus on customer satisfaction and team development. As a Floor Supervisor, you will play a vital role in ensuring that our store meets the highest standards of customer service and...


  • Lincoln, Lincolnshire, United Kingdom Clinique Full time

    Position Overview: We are seeking an enthusiastic and motivating Retail Account Manager to guide, mentor, and enhance our team of Sales Associates in meeting all sales, customer service, and operational objectives. Ideal candidates will possess demonstrated leadership, coaching, and business management capabilities acquired in a high-energy retail...


  • Lincoln, Lincolnshire, United Kingdom Clinique Full time

    Position Overview: We are seeking an energetic and motivational Retail Account Manager to guide, mentor, and enhance our team of Sales Associates in achieving all sales, customer service, and operational objectives. Ideal candidates will possess demonstrated leadership, coaching, and business management expertise acquired in a dynamic retail setting. ...


  • Lincoln, Lincolnshire, United Kingdom Clinique Full time

    Position Overview: We are seeking an enthusiastic and motivational Retail Account Manager to guide, mentor, and enhance our team of Sales Associates in achieving all sales, customer service, and operational objectives. Ideal candidates will possess demonstrated leadership, coaching, and business management capabilities acquired in a dynamic retail...

  • Area Manager

    3 days ago


    Lincoln, Lincolnshire, United Kingdom Zachary Daniels Recruitment Full time

    About the RoleZachary Daniels Recruitment is seeking an experienced Area Manager to lead our retail stores across the country. As an Area Manager, you will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.Key ResponsibilitiesBusiness Development: Identify opportunities to increase sales and...

  • Area Manager

    3 days ago


    Lincoln, Lincolnshire, United Kingdom Zachary Daniels Recruitment Full time

    About the RoleZachary Daniels Recruitment is seeking an experienced Area Manager to lead our retail stores across the country. As an Area Manager, you will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.Key ResponsibilitiesBusiness Development: Identify opportunities to increase sales and...

  • Operations Manager

    2 days ago


    Lincoln, Lincolnshire, United Kingdom Westlake Ace Hardware Full time

    About Westlake Ace HardwareWestlake Ace Hardware is a leading hardware retailer in the United States, with a rich history spanning over a century. Our company is committed to delivering exceptional customer service and providing a wide range of products to meet the needs of our customers.Job SummaryThe Assistant Manager, Operations is a key member of our...

  • Operations Manager

    2 days ago


    Lincoln, Lincolnshire, United Kingdom Westlake Ace Hardware Full time

    About Westlake Ace HardwareWestlake Ace Hardware is a leading hardware retailer in the United States, with a rich history spanning over a century. Our company is committed to delivering exceptional customer service and providing a wide range of products to meet the needs of our customers.Job SummaryThe Assistant Manager, Operations is a key member of our...