Store Operations Manager

6 days ago


Lincoln, Lincolnshire, United Kingdom B&M Retail Full time

B&M Retail is seeking a highly motivated and experienced Floor Supervisor to join our team in a brand new store in Lincoln.

We are a fast-paced and dynamic retailer with a strong focus on customer satisfaction and team development. As a Floor Supervisor, you will play a vital role in ensuring that our store standards are met and exceeded, and that our customers receive an exceptional shopping experience.

Key Responsibilities:

  • Support the management of our teams and motivate colleagues to increase sales and efficiency
  • Provide colleagues with the necessary skills, knowledge, and training to excel in their roles
  • Ensure high levels of customer satisfaction through the delivery of excellent customer service
  • Operate and deliver processes that ensure the store meets all legal requirements
  • Contribute to the development of a positive and inclusive store culture

Requirements:

  • Experience supervising/managing a small team in a fast-paced retail environment
  • Ability to think on your feet and motivate others
  • Effective communication and interpersonal skills
  • Strong organizational and time management skills
  • Flexibility and a 'can-do' attitude

We offer a competitive salary and benefits package, including:

  • Discount in our stores
  • Access to our colleague portal, offering additional discounts and benefits


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