Store Operations Manager
6 days ago
B&M Retail is seeking a highly motivated and experienced Floor Supervisor to join our team in a brand new store in Lincoln.
We are a fast-paced and dynamic retailer with a strong focus on customer satisfaction and team development. As a Floor Supervisor, you will play a vital role in ensuring that our store standards are met and exceeded, and that our customers receive an exceptional shopping experience.
Key Responsibilities:
- Support the management of our teams and motivate colleagues to increase sales and efficiency
- Provide colleagues with the necessary skills, knowledge, and training to excel in their roles
- Ensure high levels of customer satisfaction through the delivery of excellent customer service
- Operate and deliver processes that ensure the store meets all legal requirements
- Contribute to the development of a positive and inclusive store culture
Requirements:
- Experience supervising/managing a small team in a fast-paced retail environment
- Ability to think on your feet and motivate others
- Effective communication and interpersonal skills
- Strong organizational and time management skills
- Flexibility and a 'can-do' attitude
We offer a competitive salary and benefits package, including:
- Discount in our stores
- Access to our colleague portal, offering additional discounts and benefits
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