Travel Booking Customer Support Specialist
3 weeks ago
Permanent Position | Office-Based | Salary: £23,500 - £24,500 DOE
Working Hours: Monday - Friday 9am-5:30pm + Rotational Saturdays
Are you enthusiastic about travel and committed to providing outstanding customer support? Aspire Recruitment is looking for a dedicated Customer Support Specialist to join a prominent UK-based travel organization that specializes in guided holiday experiences. As the company continues to expand, we are in search of a Reservations Specialist to assist clients in organizing their ideal vacations.
Key Responsibilities:
- Promote and arrange memorable travel opportunities.
- Make a significant impact by delivering exceptional service.
- Efficiently manage bookings with meticulous attention to detail.
- Instill customer confidence by setting realistic expectations and offering superior support.
- Effectively address issues and complaints, determining the best course of action.
- Continuously evaluate and share best practices for service excellence.
- Enhance your expertise and knowledge to elevate customer service quality.
Requirements:
- Proven experience in customer service.
Benefits:
- 24 days of annual leave plus your birthday off (in addition to Bank Holidays).
- 5% pension contribution.
- Discounted travel packages and tours.
- Opportunity to buy and sell leave through salary sacrifice starting January 2024.
Join Aspire Recruitment and contribute to creating unforgettable travel experiences for our clients. Please note that your application will be processed in accordance with our data handling policies.
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