Student Support Coordinator

3 weeks ago


Birmingham, Birmingham, United Kingdom Page Personnel Full time

Position Overview: The Student Support Coordinator role within the Not For Profit sector is dedicated to delivering exceptional assistance and information to students at a distinguished law institution.

Key Responsibilities:

  • Address inquiries through various communication methods, including in-person interactions, phone calls, emails, live chat, and social media, while adhering to established key performance indicators (KPIs) and ensuring responses are both accurate and professional.
  • Gain a comprehensive understanding of the program offerings, entry prerequisites, assessment criteria, and institutional regulations, policies, and procedures to effectively advise students and staff.
  • Collaborate with the Student Immigration Compliance & Advice (SICA) team to assist international students and ensure adherence to Home Office regulations.
  • Lead the organization and execution of welcome events for new students, whether in-person or online.

Qualifications: A genuine enthusiasm for student support and education is essential.

Benefits: This position offers opportunities for professional growth and flexible working arrangements.

If you are committed to enhancing student experiences and are seeking a fulfilling role, we invite you to consider this Student Support Coordinator position.



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