Current jobs related to Student Services and Hospitality Coordinator - Birmingham, Birmingham - English Path
-
Student Services and Hospitality Coordinator
1 month ago
Birmingham, Birmingham, United Kingdom English Path Full time £150About English PathEnglish Path is a rapidly growing, global English language school that empowers students of all ages through language learning and cultural experiences.We provide a diverse range of courses, including General English, Academic and Exam preparation, and Professional Certificate programmes. Our curriculum is designed to not only encourage...
-
Student Services and Hospitality Coordinator
1 month ago
Birmingham, Birmingham, United Kingdom English Path Full time £150About English PathEnglish Path is a rapidly growing, global English language school that empowers students of all ages through language learning and cultural experiences.We provide a diverse range of courses, including General English, Academic and Exam preparation, and Professional Certificate programmes. Our curriculum is designed to not only encourage...
-
Student Services and Hospitality Coordinator
3 weeks ago
Birmingham, Birmingham, United Kingdom English Path Full timeAbout English PathEnglish Path is a rapidly expanding global language school that empowers students of all ages through language learning and cultural experiences. With modern campuses in the UK, Europe, North America, and the Middle East, we provide a diverse range of courses, including General English, French, and German, as well as Academic and Exam...
-
Student Services and Hospitality Coordinator
3 weeks ago
Birmingham, Birmingham, United Kingdom English Path Full timeAbout English PathEnglish Path is a rapidly expanding global language school that empowers students of all ages through language learning and cultural experiences. With modern campuses in the UK, Europe, North America, and the Middle East, we provide a diverse range of courses, including General English, French, and German, as well as Academic and Exam...
-
Student Services and Hospitality Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom English Path Full timeAbout English PathEnglish Path is a rapidly expanding global language school that empowers students of all ages through language learning and cultural experiences. Our mission is to create a world where every person can communicate using a common language, removing inequality and creating a level playing field.We offer a diverse range of courses, including...
-
Student Services and Hospitality Assistant
1 week ago
Birmingham, Birmingham, United Kingdom English Path Full timeAbout English Path:We are a rapidly growing, global English, German, and French language school that empowers students of all ages through language learning and cultural experiences. Our modern campuses and professional learning environments are located in the UK, Europe, North America, and the Middle East.We offer a diverse range of courses, including...
-
Student Services and Hospitality Intern
4 days ago
Birmingham, Birmingham, United Kingdom English Path Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Student Services and Hospitality Intern. In this dynamic role, you will play a multifaceted part in both our student services and marketing teams.ResponsibilitiesWelcome and Support New StudentsAs a Student Services and Hospitality Intern, you will be responsible...
-
Birmingham, Birmingham, United Kingdom English Path Full time £150About this roleWe are seeking a highly motivated and enthusiastic intern to join our Student Services and Hospitality team at English Path. As a key member of our team, you will play a vital role in delivering exceptional student experiences and contributing to the growth and development of our organization.Key responsibilitiesWelcome and orient new...
-
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeAbout the Role: Our Site Based Customer Relations Experts at iQ Student Accommodation are dedicated to delivering exceptional student experiences. As a key member of our site-based customer service team, you will be responsible for ensuring our students feel at home. This includes providing exceptional customer service, managing parcels and post, logging...
-
Student Groups Coordinator
1 week ago
Birmingham, Birmingham, United Kingdom Guild of Students Full timeStudent Groups Coordinator Role OverviewThe Guild of Students is seeking a highly motivated and organized individual to join our Student Activities department as a Student Groups Coordinator. This role is a key part of our team, working closely with colleagues to deliver the Guild's student groups, societies, activities, and volunteering work as part of the...
-
Conference and Events Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Valor Hospitality Europe Full timeConference and Events AssistantWe are seeking a highly organized and detail-oriented Conference and Events Assistant to join our team at Valor Hospitality Europe. As a key member of our events team, you will be responsible for ensuring the smooth execution of conferences, meetings, and events.Key Responsibilities:Prepare meeting and event spaces, including...
-
Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Manager to join our Professional Development team at Birmingham Community Healthcare NHS FT. The successful candidate will be responsible for managing the processes that underpin the Professional Development agenda relating to pre and post-registration clinical students and...
-
Student Groups Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Guild of Students Full timeThis role is part of the Student Activities department, working collectively with colleagues to deliver the Guild's student groups, societies, activities, and volunteering work as part of the Engagement Directorate.The Student Groups Coordinator role is to develop the capacity of student groups within the Guild, enabling students to maximise their potential....
-
Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full timeJob SummaryProfessional Development Administration Manager (Students) - Band 5We are seeking a highly organized and detail-oriented individual to join our Professional Development team as an Administration Manager for Students. This exciting opportunity will involve managing the processes that underpin the Professional Development agenda relating to pre and...
-
Executive Chef
1 week ago
Birmingham, Birmingham, United Kingdom Jubilee Hospitality Full timeHospital Chef RoleWe are seeking an experienced Head Chef to join our team at Jubilee Hospitality, providing cover in Private Hospitals and Care Homes.Key Responsibilities:Lead a team of chefs in a relaxed working environmentEnsure high-quality food production with no 'check on service'Work daytime hours with Monday-Friday shift patternsTake advantage of...
-
Student Liaison Coordinator
1 month ago
Birmingham, Birmingham, United Kingdom Insignis Talent Full timeJob Title: Student LiaisonWe are seeking a highly organized and communicative Student Liaison to join our team at Insignis Talent. As a key member of our team, you will be responsible for maintaining delivery and recruitment information for our managed learners, working closely with our Account Lead and Technical Lead, and coordinating the TDA's involved...
-
Student Liaison Coordinator
1 month ago
Birmingham, Birmingham, United Kingdom Insignis Talent Full timeJob Title: Student LiaisonWe are seeking a highly organized and communicative Student Liaison to join our team at Insignis Talent. As a key member of our team, you will be responsible for maintaining delivery and recruitment information for our managed learners, working closely with our Account Lead and Technical Lead, and coordinating the TDA's involved...
-
Hospitality Manager
1 week ago
Birmingham, Birmingham, United Kingdom Jubilee Catering Recruitment Full timeJob Title: Hospitality Manager - Event CoordinatorJob Summary: We are seeking an experienced Hospitality Manager to coordinate all aspects of hospitality and event management, including catering, staffing, and logistics.Key Responsibilities:* Coordinate the setup and execution of events* Liaise with clients to ensure their requirements are met* Work closely...
-
Clinical Student Education Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full timeJob SummaryProfessional Development Administration Manager (Students) - Band 5An exciting opportunity has arisen for a creative and innovative individual, with a passion for supporting clinical student education, to join the Professional Development team as our Administration Manager for Students.The Administration Manager for Students will manage the...
-
Conference and Events Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Valor Hospitality Europe Full timeConference and Events CoordinatorWe are seeking a highly organized and detail-oriented Conference and Events Coordinator to join our team. As a key member of our events team, you will be responsible for coordinating and executing conferences, meetings, and events from start to finish. Your attention to detail and ability to multitask will ensure that every...
Student Services and Hospitality Coordinator
2 months ago
About English Path
English Path is a rapidly growing, global English language school that empowers students of all ages through language learning and cultural experiences. Our mission is to provide high-quality, motivating English courses that stimulate and challenge students so they can learn, grow, and excel.
We offer a diverse range of courses, including General English, Academic and Exam preparation, and Professional Certificate programmes. Our curriculum is designed to not only encourage students to enhance their language skills, but also facilitates immersion into the local culture through themes which connects the classroom to social activities which take places after classes and are a key part of our offer. We also provide additional ancillary services such as high-quality accommodation, student insurance and transfers.
Our Vision
To change lives through education that makes a fundamental difference to living standards and access to learning.
Role Purpose
As a Student Services and Hospitality Coordinator, you will play a multifaceted role within both our student services and marketing teams. Your primary responsibilities include leading engaging social program activities and creating compelling visual content to promote EP. This unique position involves working closely with the Social Media Executive to enhance our online presence and simultaneously being an integral part of the dedicated Student Services team.
Key Responsibilities
- Welcome new students and ensure a smooth orientation experience.
- Foster a customer service-focused culture for improved student retention.
- Lead diverse social program activities to enhance student engagement.
- Address student inquiries promptly, including courses, accommodation, and well-being.
- Efficiently manage and resolve student issues and complaints.
- Collect and analyse feedback for continuous improvement and high satisfaction.
- Coordinate with EP head office on post-arrival service matters.
- Contribute to managing student accommodation and collaborate for optimal service delivery.
- Actively identify and implement opportunities for service enhancement.
- Assist with administrative tasks as required.
Customer Service and Hospitality
- Provide excellent customer service, addressing inquiries and concerns.
- Assist in managing student accommodation arrangements.
- Collaborate with the Student Services team to ensure students' well-being.
- Efficiently handle and resolve student issues or complaints.
- Assist with administrative tasks related to hospitality services.
Eligibility
- Open to students applying as a requirement of their college, school, or university course.
Requirements
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and quick adaptability to new software.
- Ability to work both independently and within a team.
- Positive attitude and adaptability in a dynamic environment.
- Customer-focused mindset with a passion for assisting others.
- Familiarity with the education industry and study abroad programs is beneficial.
Key Performance Indicators
- Student satisfaction scores and feedback.
- Prompt and effective response to student inquiries.
- Successful resolution of student issues or complaints.
- Improvement in student retention rates.
- Positive feedback from staff and visitors about interactions.
- Contribution to the improvement of hospitality services.
- Implementation of service improvements based on feedback.
What We Offer
- Full-time interns committing up to 40 hours per week will receive a stipend of £150 per week along with paid public transport expenses.
- Part-time interns will be offered a complimentary morning English course, committing up to 20 hours per week, during the afternoon/evening.
- Internship Duration: 3 to 6 months
Other Information
The Student Services and Hospitality Coordinator will also be expected to demonstrate their commitment:
- To EP's values and regulations, including equal opportunities policy.
- To EP's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of EP's Environmental Policy.
- To EP's Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
