Case Management Support Specialist
3 weeks ago
About the Role
We are seeking a highly organized and detail-oriented Case Management Support Specialist to join our team at HMP Dovegate. In this role, you will provide essential administrative support to Prison Offender Managers, ensuring the smooth operation of case management processes.
Key Responsibilities
- Provide comprehensive clerical and administrative assistance to the department.
- Effectively communicate with internal and external stakeholders, maintaining clear and professional correspondence.
- Maintain meticulous records and ensure accurate data entry into computer systems.
- Collaborate closely with Prison Offender Managers on prisoner transfers and new receptions, ensuring a seamless transition process.
- Conduct precise sentence calculations in accordance with established guidelines.
- Prepare reports and maintain comprehensive documentation, contributing to accurate case management records.
- Adhere to all health and safety regulations, promoting a safe working environment.
- Provide support for parole processes and public protection measures, ensuring compliance with legal requirements.
- Handle custody-related tasks, including processing court releases, in a timely and efficient manner.
- Assist with Home Detention Curfew duties as required, contributing to the smooth operation of this program.
Requirements
- Exceptional administrative skills, with a proven ability to manage multiple tasks effectively.
- Strong communication abilities, both written and verbal, ensuring clear and concise interactions.
- Proficiency in Microsoft Word and Excel, demonstrating advanced computer skills.
- GCSE passes in English and Mathematics, highlighting a strong academic foundation.
- Previous experience in a busy office environment, showcasing adaptability and efficiency in a demanding setting.
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