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Store Operations Manager

2 months ago

Canterbury, Kent, United Kingdom Heals Full time
About the Role

We are seeking a highly skilled and experienced supervisor to oversee and manage our Heal's Concession in Fenwick, Canterbury. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining exceptional store standards.

Key Responsibilities
  • Plan, organize, and execute store operations to achieve sales targets and customer service excellence.
  • Mentor and develop a high-performing team to deliver outstanding results.
  • Implement effective stock control, administration, and security procedures to minimize losses and ensure a smooth customer experience.
  • Collaborate with the sales team to achieve sales targets and provide exceptional customer service.
Requirements

To succeed in this role, you will need:

  • At least 2 years of supervisory experience in a retail environment, preferably in furniture retail.
  • Proven track record of driving sales growth, improving customer satisfaction, and maintaining high store standards.
  • Excellent communication, organization, and time management skills.
About Heal's

Heal's is a leading furniture retailer with a rich history of innovation and design excellence. We are passionate about delivering outstanding customer experiences and creating beautiful spaces that inspire our customers.