Store Manager

2 days ago


Canterbury, Kent, United Kingdom Bubble CiTea Full time

Bubble CiTea is a renowned bubble tea brand that prioritizes high-quality drinks, exceptional customer service, and a clean environment. We invest in our employees' career development and promotion, fostering a positive work culture.

Our Mission

We strive to innovate and improve our services and products, creating memorable experiences for our customers.

We're Looking for

  • Store Manager

Your Responsibilities

  • Deliver outstanding customer service, ensuring high customer satisfaction.
  • Oversee store operations, ensuring efficiency and profitability in daily activities.
  • Conduct HR duties, including recruiting, training, and performance management.
  • Manage store administration, setting sales targets and KPIs, and monitoring financial reports.
  • Ensure compliance with company policies and regulations, maintaining a clean and safe environment.
  • Monitor inventory levels and order new items.
  • Maintain quality standards in customer service and health and safety.
  • Develop a positive work environment, supporting team growth and improvement.
  • Build and maintain a high-performing team.
  • Respond to customer complaints professionally.
  • Train and educate team members on drink-making processes and policies.
  • Manage and create content for TikTok in your branch.

You'll Thrive If

  • You have 1-2 years of experience in a managerial/supervisor role in the fast-paced food/beverage industry.
  • You're able to work flexible hours, including evenings, weekends, or holidays.
  • You possess strong leadership and customer management skills.

We Offer

  • Career progression opportunities to support your growth within the Bubble CiTea family.
  • A staff discount scheme on our delicious bubble tea drinks.
  • Thorough training to ensure a smooth transition into the team.

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