Store Manager
3 weeks ago
Bubble Citea Job Opportunity
We are seeking a highly motivated and experienced Store Manager to join our team at Bubble Citea.
As a Store Manager, you will be responsible for delivering excellent customer service, managing shop operations, and ensuring efficiency and profitability in all daily operations of the store.
Key Responsibilities:
- Delivering exceptional customer service to ensure high levels of customer satisfaction
- Managing and overseeing shop operations to ensure efficiency and profitability
- Conducting HR duties, including recruiting, hiring, training, and firing responsibilities
- Motivating and leading the team to work together effectively
- Undertaking store administration duties, setting sales quotas and KPIs, and managing sales and financial reports
- Liaising with various departments, including HR, Operations, Warehouse, and Marketing
- Ensuring compliance with company regulatory policies and daily guidelines
- Monitoring inventory levels and ordering new items
- Scheduling and managing the rota to ensure adequate manpower
- Maintaining quality standards in customer service and health and safety
- Developing a positive working environment and helping team members grow and improve
- Building and maintaining a high-performing team
- Responding to customer complaints and concerns in a professional manner
- Training and educating team members on drink-making processes and policies
- Managing and creating content for TikTok in your branch
- Completing reasonable tasks assigned by the company
Requirements:
- Minimum 1-2 years' experience in a managerial or supervisor role in a fast-paced food or beverage industry
- Ability to work flexible hours, including evenings, weekends, or holidays
- Legally eligible to work in the UK
- Energetic and positive thinking with a 'can-do' attitude
- Strong leadership and customer management abilities
- Maintain regular and consistent attendance and punctuality
- Willing to learn new skills and share knowledge with the team
Bubble Citea Benefits:
- Strive to provide numerous career progression opportunities for growth within the company
- Treat you to free bubble tea drinks
- Offer staff discount scheme on our tasty bubble tea drinks
- Provide thorough step-by-step training to ensure a smooth transition into the team
- Bonus scheme
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