Store Director

Bubble Citea Mission

We are committed to providing the highest quality bubble tea products and exceptional customer service to our valued customers. We strive to create a welcoming and enjoyable experience for all who visit our stores.

About the Role

We are currently seeking a highly motivated and experienced Store Manager to join our team at Bubble Citea. As a Store Manager, you will be responsible for overseeing the day-to-day operations of the store, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities

• Customer Service
  • Deliver exceptional customer service to ensure high levels of customer satisfaction.

• Store Operations
  • Manage and oversee shop operations, ensuring efficiency and profitability in all daily operations of the store.

• Team Management
  • Conduct HR duties, i.e., recruiting, hiring, training, and firing responsibilities.

• Inventory Management
  • Monitor inventory levels and ordering new items.

• Store Administration
  • Undertake store administration duties, setting sales quotas and KPIs, performance management, and managing sales and financial reports.

• Health and Safety
  • Protect employees and customers by ensuring the company regulatory policies and daily guidelines of the store, i.e., food safety and sanitation regulations, are strictly followed and ensuring the store is clean and presentable.

Requirements

To be successful in this role, you will need to have:

• Minimum 1-2 years' experience
  • Minimum 1-2 years' experience in a managerial/supervisor role in driving a high sales-focused culture in the fast-paced food/beverage industry.

• Leadership Skills
  • Strong leadership and customer management abilities.

• Flexibility
  • Able to work flexible hours, including evenings, weekends, or holidays.

• Eligibility
  • Legally eligible to work in the UK.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career progression and professional development. If you are a motivated and experienced Store Manager looking for a new challenge, please apply today