Commercial Insurance Account Specialist

3 weeks ago

Andover Down, United Kingdom Howden Full time
About Howden:

Howden is a global collective of skilled and passionate professionals dedicated to transforming the insurance landscape. With a workforce of 15,000 across more than 100 countries, we thrive on collaboration and a shared commitment to excellence.

Our team is our greatest asset, driving our unique culture and exceptional service. We believe in a people-first approach, where individual contributions are vital to our collective success. At Howden, we foster an environment where everyone plays a crucial role in achieving our goals.

Why Choose Howden?

As an employee-owned company, we have always embraced an entrepreneurial spirit. We prioritize hiring talented individuals and empowering them to make impactful contributions while developing fulfilling careers. Our culture is what retains our employees, who value work/life balance, career advancement, and community engagement.

We tackle challenges with a no-limits mindset, bringing together the right people to find effective solutions. Our commitment to doing right by our clients drives us to use insurance as a tool for resilience, supporting individuals, businesses, and communities alike.

We are currently seeking a Commercial Account Handler to become a vital part of our Consumer & Local Commercial team. This rapidly expanding team, with over 200 members across the UK, focuses on building strong relationships with clients ranging from small business owners to executives of large corporations.

Key Responsibilities:
  • Demonstrate meticulous attention to detail while reviewing client documentation to ensure accuracy and completeness for the quoting process.
  • Establish and maintain robust relationships with internal stakeholders, clients, and external partners to meet expectations and compliance standards.
  • Support Commercial Account Executives in achieving high renewal retention rates while exceeding customer expectations and adhering to regulatory requirements.
  • Embrace a learning mindset, as each day presents new challenges and opportunities for professional growth.
  • Efficiently process data on relevant systems to enhance client service, streamline internal processes, and facilitate informed decision-making.
What We Offer:
We believe in recognizing and rewarding dedication and outstanding performance. Our benefits include:
  • 22 days of annual leave (plus bank holidays), increasing with service
  • A comprehensive benefits package focused on health and financial security:
    • Life Assurance up to 4x salary
    • Income protection for up to 5 years in case of illness or injury
    • Contributory pension scheme with increasing employer contributions
    • Access to a Healthcare Cashplan for various health-related benefits
  • A variety of lifestyle and financial benefits:
    • Discounts on gym memberships across the UK
    • Salary sacrifice schemes for travel insurance, cycling to work, and technology purchases
    • Access to discounted personal health policies
    • Commission-free insurance products, including home and motor insurance
    • Discounts from numerous high-street retailers
Who We Seek:

At Howden, we celebrate diversity and value individuals who align with our core values:
  • We embrace innovation and encourage taking calculated risks.
  • We support one another through everyday challenges and significant obstacles.
  • We are committed to making a positive impact in our work and communities.
In Return:

We offer a career path defined by you. Our success is built on allowing our people to excel in areas they are passionate about, whether that be personal development, community service, or creating innovative insurance solutions.

We recognize that a healthy work-life balance is essential for overall well-being, and we strive to support our employees in all aspects of their lives.

Diversity and Inclusion:

At Howden, we view our people as our primary competitive advantage. We treat all colleagues, candidates, clients, and partners with fairness and respect, regardless of their background.

Our Commitment to Sustainability:

We are dedicated to becoming increasingly sustainable, focusing on the well-being of our people and the environment. Our governance and policies are designed to create a positive impact in the world.

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