Travel Operations Coordinator
6 days ago
Company Overview
Succeed Recruitment Solutions is a leading provider of recruitment services to the travel industry. Our client is a well-established company that specializes in creating exclusive travel experiences for their clients.
Job Summary
We are seeking an experienced Operations and Administration Specialist to join our team in a fully home-based role. The successful candidate will have a strong background in operations, administration, sales, or customer service within the travel sector.
Key Responsibilities
- Coordinate and confirm travel arrangements with suppliers, including hotels, transfers, and tours.
- Verify that all travel components are accurately entered into the system and that deposits have been charged.
- Monitor upcoming departures and follow up with clients who have outstanding balances.
- Email travel documents to clients and ensure that all necessary paperwork is completed.
- Manage the back-office paperwork between the company and the TTA head office.
- Coordinate weekly administrative tasks requested by the TTA.
- Assist clients in resolving any overseas problems efficiently and promptly.
- Provide support to the sales team as needed, ensuring flexibility and a team player attitude.
Requirements
- Previous experience in the travel industry is essential.
- Strong administration and customer service skills.
- Highly organized with a keen eye for detail.
- Diligent, reliable, and excellent communication skills.
- Able to work effectively with autonomy and as a team player.
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