Travel Operations Coordinator

6 days ago


Birmingham, Birmingham, United Kingdom Succeed Recruitment Solutions Full time

Company Overview

Succeed Recruitment Solutions is a leading provider of recruitment services to the travel industry. Our client is a well-established company that specializes in creating exclusive travel experiences for their clients.

Job Summary

We are seeking an experienced Operations and Administration Specialist to join our team in a fully home-based role. The successful candidate will have a strong background in operations, administration, sales, or customer service within the travel sector.

Key Responsibilities

  • Coordinate and confirm travel arrangements with suppliers, including hotels, transfers, and tours.
  • Verify that all travel components are accurately entered into the system and that deposits have been charged.
  • Monitor upcoming departures and follow up with clients who have outstanding balances.
  • Email travel documents to clients and ensure that all necessary paperwork is completed.
  • Manage the back-office paperwork between the company and the TTA head office.
  • Coordinate weekly administrative tasks requested by the TTA.
  • Assist clients in resolving any overseas problems efficiently and promptly.
  • Provide support to the sales team as needed, ensuring flexibility and a team player attitude.

Requirements

  • Previous experience in the travel industry is essential.
  • Strong administration and customer service skills.
  • Highly organized with a keen eye for detail.
  • Diligent, reliable, and excellent communication skills.
  • Able to work effectively with autonomy and as a team player.


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