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Travel Consultant
2 months ago
Job Title: Travel Consultant
Job Type: Full-time
Company: Travel Trade Recruitment
About the Role:
We are seeking an experienced Travel Consultant to join our team in Birmingham. As a Travel Consultant, you will be responsible for providing exceptional customer service to our clients, taking inbound calls and emails, and creating tailor-made holidays.
Key Responsibilities:
- Offering all customers, clients, and fellow employees the highest level of customer service
- Taking inbound calls and emails
- Dealing with incoming inquiries and issuing quotes
- Responsible for creating tailor-made holidays
- Providing recommendations and advice on our range of properties
- Resolving issues that may arise during the booking/travel process
Requirements:
- Approximately 2-3 years' experience within the travel industry
- Exceptional customer service skills with the ability to be patient and professional
- Proficient in travel booking systems, attention to detail, and well-organized
- Able to communicate, balancing listening, talking, and speaking, and able to record accurately
- A passion for the travel industry
- Keen to be a success in your new role and a desire to be proactive
What We Offer:
An excellent base salary in the region of £23k-£24k, plus bonus, excellent company benefits, and company progression. You will be joining an established tour operator and working in a thriving part of Birmingham with the chance to work on a hybrid basis.