Current jobs related to Travel Coordinator - Birmingham, Birmingham - Birmingham Airport

  • Travel Experience Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Discover You Travel Full time

    Discover the perfect blend of helping others and working remotely as a Travel Experience Coordinator. This role allows you to combine your passion for travel with the freedom of working from anywhere.As a Travel Experience Coordinator, you'll be responsible for: Planning and customizing travel itineraries Providing travel advice and recommendations Handling...

  • Travel Planner

    4 weeks ago

    Birmingham, Birmingham, United Kingdom TimeSaving Travel Full time

    Remote Vacation CoordinatorWe are seeking a highly motivated and detail-oriented individual to join our team as a Remote Vacation Coordinator at TimeSaving Travel. As a key member of our team, you will be responsible for helping our clients plan and book travel arrangements, including flights, hotels, and other activities.Key Responsibilities:Assist clients...

  • Travel Planner

    4 weeks ago

    Birmingham, Birmingham, United Kingdom TimeSaving Travel Full time

    Remote Vacation CoordinatorWe are seeking a highly motivated and detail-oriented individual to join our team as a Remote Vacation Coordinator at TimeSaving Travel. As a key member of our team, you will be responsible for helping our clients plan and book travel arrangements, including flights, hotels, and other activities.Key Responsibilities:Assist clients...

  • Travel Planner

    1 month ago

    Birmingham, Birmingham, United Kingdom TimeSaving Travel Full time

    Remote Vacation CoordinatorWe are seeking a highly motivated and detail-oriented individual to join our team as a Remote Vacation Coordinator at TimeSaving Travel. As a key member of our team, you will be responsible for helping our clients plan and book travel arrangements, including flights, hotels, and other activities.Key Responsibilities:Assist clients...

  • Travel Planner

    1 month ago

    Birmingham, Birmingham, United Kingdom TimeSaving Travel Full time

    Remote Vacation CoordinatorWe are seeking a highly motivated and detail-oriented individual to join our team as a Remote Vacation Coordinator at TimeSaving Travel. As a key member of our team, you will be responsible for helping our clients plan and book travel arrangements, including flights, hotels, and other activities.Key Responsibilities:Assist clients...

  • International Travel Coordinator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom TimeSaving Travel Full time

    Remote International Travel PlannerWe are seeking a highly motivated and detail-oriented individual to join our team as a Remote International Travel Planner at TimeSaving Travel. As a key member of our team, you will be responsible for helping our clients plan and book travel arrangements, including flights, hotels, and other activities.Key...

  • International Travel Coordinator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom TimeSaving Travel Full time

    Remote International Travel PlannerWe are seeking a highly motivated and detail-oriented individual to join our team as a Remote International Travel Planner at TimeSaving Travel. As a key member of our team, you will be responsible for helping our clients plan and book travel arrangements, including flights, hotels, and other activities.Key...

  • International Travel Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom TimeSaving Travel Full time

    Remote International Travel PlannerWe are seeking a highly motivated and detail-oriented individual to join our team as a Remote International Travel Planner. As a key member of our team, you will be responsible for helping our clients plan and book travel arrangements, including flights, hotels, and other activities.Key Responsibilities:Assist clients in...

  • Travel Coordinator

    1 week ago

    Birmingham, Birmingham, United Kingdom Memorable Escapes Full time

    This is a remote position that offers a unique opportunity to work with a dynamic and growing company. As a key member of our team, you will be responsible for managing all aspects of corporate travel from the comfort of your own home.As a Remote Travel Coordinator, you will be responsible for coordinating travel arrangements for our clients, including...

  • Travel Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Memorable Escapes Full time

    Job Title: Travel Coordinator RemoteThis is a remote position that requires a highly organized and detail-oriented individual to manage all aspects of corporate travel from the comfort of their own home.Responsibilities:Coordinate travel arrangements for clients, including booking flights, hotels, and rental cars.Provide travel recommendations and advice to...

  • Senior Travel Coordinator

    6 days ago

    Birmingham, Birmingham, United Kingdom Memorable Escapes Full time

    We are seeking a highly organized and detail-oriented Remote Travel Coordinator to manage all aspects of corporate travel.This is a full-time remote work opportunity that allows you to work from the comfort of your own home.As a key member of our team, you will be responsible for booking flights, hotels, and rental cars, as well as coordinating itineraries,...

  • Marketing Executive

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Travel Trade Recruitment Full time

    Are you a marketing professional looking for a new challenge in the travel industry? We have an exciting opportunity for a Marketing Executive to join our team at a reputable travel company based in Birmingham. As a Marketing Executive, you will assist the Marketing Manager in all aspects of campaign planning, including coordinating the implementation of...

  • Travel Assistance Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Birmingham Airport Full time

    Job Title: Assisted Travel CoordinatorBirmingham Airport is a leading UK airport, serving over 120 destinations directly and onwards to over 400. As an Assisted Travel Coordinator, you will play a crucial role in ensuring that our customers receive an exceptional assistance experience.Main Responsibilities:Control the Assisted Travel operation through our...

  • Travel Assistance Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Birmingham Airport Full time

    Job Title: Assisted Travel CoordinatorBirmingham Airport is a leading UK airport, serving over 120 destinations directly and onwards to over 400. As an Assisted Travel Coordinator, you will play a crucial role in ensuring that our customers receive an exceptional, safe assistance experience.Main Responsibilities:Control the Assisted Travel operation through...

  • Travel Operations Coordinator

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham Airport Full time

    About Birmingham Airport and the RoleBirmingham Airport is a leading UK airport, serving a wide range of destinations and striving to provide an exceptional travel experience for all passengers. We are currently seeking a Travel Operations Coordinator to join our team and play a crucial role in ensuring the smooth operation of our Assisted Travel...

  • Travel Assistance Coordinator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham Airport Full time

    Job Title: Assisted Travel CoordinatorBirmingham Airport is a leading UK airport, serving over 120 destinations directly and onwards to over 400. With a projected growth of more than 18m customers a year by 2033, we are committed to delivering exceptional customer experiences.Job Summary:We are seeking an Assisted Travel Coordinator to join our team. As a...

  • Travel Assistance Coordinator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham Airport Full time

    Job Title: Assisted Travel CoordinatorBirmingham Airport is a leading UK airport, serving over 120 destinations directly and onwards to over 400. With a projected growth of more than 18m customers a year by 2033, we are committed to delivering exceptional customer experiences.Job Summary:We are seeking an Assisted Travel Coordinator to join our team. As a...

  • Travel Assistance Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Birmingham Airport Full time

    Job Title: Assisted Travel CoordinatorBirmingham Airport is a leading UK airport, serving over 120 destinations directly and onwards to over 400. With a projected growth of more than 18m customers a year by 2033, we are committed to delivering exceptional customer experiences.Job Summary:We are seeking an Assisted Travel Coordinator to join our team. As a...

  • Travel Assistance Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Birmingham Airport Full time

    Job Title: Assisted Travel CoordinatorBirmingham Airport is a leading UK airport, serving over 120 destinations directly and onwards to over 400. With a projected growth of more than 18m customers a year by 2033, we are committed to delivering exceptional customer experiences.Job Summary:We are seeking an Assisted Travel Coordinator to join our team. As a...

  • Travel Assistance Coordinator

    1 month ago

    Birmingham, Birmingham, United Kingdom Birmingham Airport Full time

    Job Title: Assisted Travel CoordinatorBirmingham Airport is a leading UK airport, serving over 120 destinations directly and onwards to over 400. With a projected growth of more than 18m customers a year by 2033, we are committed to delivering exceptional customer experiences.Job Summary:We are seeking an Assisted Travel Coordinator to join our team,...

Travel Coordinator

2 months ago

Birmingham, Birmingham, United Kingdom Birmingham Airport Full time

Job Summary

We are seeking a highly skilled and dedicated Travel Coordinator to join our team at Birmingham Airport. As a key member of our Assisted Travel product, you will play a crucial role in ensuring that our customers receive an exceptional assistance experience.

Main Responsibilities

  • Control the Assisted Travel operation through our dedicated task planning system and coordinate a team of up to 50 operational assistance staff at any one time.
  • Take ownership of the service's daily performance, striving to maintain the airport's Key Performance Indicators for this area.
  • Undertake dynamic, operationally critical decision making in a high-pressure environment to ensure Customers receive an exceptional, safe assistance experience and Airline On Time Performance is protected.
  • Check-in and engage with departing customers to understand their needs and offer a tailored assistance plan for their journey.
  • Host key areas within the terminal to answer customer queries, support their needs at that point, and aid operational decision making through effective communication with colleagues.
  • Proactively and assertively engage with the Assisted Travel Third Party Contractor, both with operational staff and their Management team.
  • Undertake administrative duties to support a safe operation, including briefing customers in the use of complimentary mobility scooters, completing regulatory Electric Mobility Aid paperwork, and completing shift/incident reports.
  • Deliver exceptional Customer Service face-to-face, by telephone, and by email to our customers and external stakeholders.
  • Professional hosting of the Assisted Travel Help Desk, which is the first point of contact for departing customers needing assistance.
  • Control the customer flow within the operation through effective allocation/assignment of tasks to the Third Party Contractor to ensure waiting times remain within KPI targets.
  • Remain professional and courteous at all times, displaying high levels of Customer Service to ensure their passage through the airport is positive.
  • Ensure all Health & Safety responsibilities are adhered to and maintain compliance with best practices and legal requirements.
  • Ensure the Third Party Contractor and other stakeholders maintain Health & Safety policies and procedures at all times, raising Near Miss reports through the safety reporting system as necessary.
  • Actively promote Equality and Diversity by creating an inclusive culture for the team. Consistently treat colleagues with courtesy, demonstrate emotional intelligence, and respect.
  • Be an active participant in collaboration projects/workshops.
  • Carry out such other duties commensurate with the grading of the post which may be determined from time to time, including manual handling.