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Lead Administrative Coordinator

3 months ago

Bolton, Bolton, United Kingdom Bolton Community Practice C.I.C Full time

Position Overview

The Lead Administrative Coordinator will oversee the effective management and guidance of the administrative team, ensuring that all operational tasks are executed proficiently and in alignment with the organization's objectives.

Key Responsibilities

• Supervise administrative and support functions within the organization.

• Provide leadership to administrative personnel, fostering their professional growth, offering mentorship, and ensuring compliance with mandatory training requirements.

• Conduct performance evaluations for staff.

• Facilitate onboarding processes for new team members.

• Identify training needs and deliver appropriate team development programs.

• Create and manage staff schedules.

• Assist the management team in preparing organizational reports and development strategies.

• Design, implement, and maintain efficient office workflows and procedures to comply with current regulations.

• Coordinate the recruitment of temporary administrative and reception personnel, ensuring adequate coverage during absences.

• Manage inventory and supplies, ensuring compliance with relevant policies.

• Serve as the designated fire marshal, maintaining up-to-date evacuation lists and ensuring proper use of visitor logs.

• Ensure cleanliness and organization of office spaces and report any facility-related issues.

• Handle purchasing through the petty cash system.

• Accurately record and process financial transactions in accordance with organizational protocols.

• Update and maintain notice boards.

About Bolton Community Practice C.I.C

Bolton Community Practice C.I.C is a dynamic healthcare provider dedicated to delivering high-quality services to a diverse patient population. We are committed to fostering an inclusive and supportive work environment.

Benefits

  • Comprehensive company pension plan
  • Health and wellness initiatives

Qualifications

Essential

  • Minimum of GCSE English (C or above) and three additional subjects.

Desirable

  • A-level or equivalent qualifications with relevant experience.
  • AMSPAR certification.
  • NVQ Level 2 in Health and Social Care.
  • Leadership or management qualifications.

Other Requirements

Essential

  • Willingness to work outside standard office hours.
  • Successful completion of a Disclosure Barring Service (DBS) check.
  • Commitment to maintaining confidentiality at all times.

Personal Attributes

Essential

  • Polite and self-assured demeanor.
  • Adaptable and collaborative.
  • Self-motivated and proactive.
  • Ability to exercise sound judgment and seek assistance when necessary.
  • Forward-thinking approach.
  • High integrity and loyalty.
  • Empathetic and sensitive in challenging situations.
  • Capacity to perform under pressure.

Experience

Essential

  • Experience in customer-facing roles.
  • Proven track record in administrative functions.
  • Background in a healthcare environment.
  • Experience in team leadership or management.

Desirable

  • Experience in conducting performance reviews and staff development.

Skills

Essential

  • Exceptional communication skills, both written and verbal.
  • Strong IT proficiency.
  • Clear and courteous telephone etiquette.
  • Proficient in Microsoft Office and Outlook.
  • Effective time management and organizational skills.
  • Able to work collaboratively and independently.
  • Strong interpersonal abilities.
  • Analytical and problem-solving skills.
  • Ability to adhere to policies and procedures.

Desirable

  • Familiarity with EMIS/SystmOne/Vision software.