Quality Assurance Manager

5 days ago


Loughborough, Leicestershire, United Kingdom Clover HR Services Limited Full time
Quality Manager Job Description

We are seeking an experienced Quality Manager to join our team at Clover HR Services Limited. The successful candidate will be responsible for ensuring the quality management system is effective and efficient, and that customer needs and requirements are met.

Key Responsibilities:

  • Develop and maintain the Quality Management System, including the investigation and analysis of nonconformities and the resolution of issues.
  • Define and supervise corrective actions, as well as develop and supervise actions to address risks and opportunities.
  • Study and analyze the results of controls and inspections, and prepare and approve procedures, instructions, and quality plans.
  • Supervise the operation and implementation of quality plans, manage customer complaints, and investigate and develop improvements to the quality system.
  • Develop and implement training for staff, perform or manage calibration or verification of measurement equipment, and approve procedures, quality plans, and instructions.
  • Inform and advise on quality issues to clients, manage and document the management system, and define, organize, and supervise activities carried out by quality technicians.
  • Carry out evaluations of suppliers and analyze customer satisfaction.

Terms and Conditions:

  • Circa £ per annum.
  • Working hours: Monday to Friday, 7am to 5pm.
  • 28 days of holiday (including bank holidays), plus 2 extra days of paid personal leave.
  • Business-related expenses in accordance with the company expenses policy.
  • Free car parking on site.
  • Pension plan in accordance with the employer's standard pension.
  • Personal and professional development programme.
  • Great working environment.


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