Customer Service Representative
2 weeks ago
Enterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. Our company is still family-owned, with a strong commitment to stability and long-term growth.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistance Representative. In this role, you will provide exceptional customer service, handle customer inquiries, and resolve issues in a timely and professional manner.
Key Responsibilities- Provide high-level customer service through phone, email, and in-person interactions
- Handle customer inquiries, resolve issues, and escalate complex problems to senior team members
- Work collaboratively with internal teams to ensure seamless customer experience
- Meet or exceed customer satisfaction targets and key performance indicators
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Previous customer service experience, preferably in a call center or retail environment
- Competitive hourly rate of £11.44
- 25 days paid holiday per year, plus public holidays and additional days after 5 years of service
- Life assurance, short and long-term disability, and pension plan
- Relocation assistance policy and employee assistance program
- Opportunities for career advancement and professional development
Enterprise Flex-E-Rent, 1 Drovers Rd, East Mains Industrial Estate, Broxburn, Edinburgh EH52 5ND
Training and DevelopmentWe offer comprehensive training and development programs to help you succeed in your role and advance your career. Our in-house training programs include:
- Customer service skills development
- Product knowledge training
- Leadership and management development
We encourage our employees to be the best they can be and offer a range of benefits and incentives to support their growth and development.
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Customer Service Representative
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Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, with a global network of over 9,500 locations across more than 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.Job SummaryWe are seeking a highly...
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Customer Service Representative
3 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, with a global network of over 9,500 locations across more than 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.Job SummaryWe are seeking a highly...
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Egham, Surrey, United Kingdom Enterprise Holdings Full timeOverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Edinburgh. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in-person interactions.About Enterprise MobilityEnterprise Mobility is a leading...
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Customer Service Representative
7 days ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeOverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Edinburgh. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in-person interactions.About Enterprise MobilityEnterprise Mobility is a leading...
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Customer Service Representative
2 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeOverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Edinburgh. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in-person interactions.About Enterprise MobilityEnterprise Mobility is a leading...
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Customer Service Representative
2 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeOverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Edinburgh. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in-person interactions.About Enterprise MobilityEnterprise Mobility is a leading...
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Customer Service Representative
2 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeOverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Edinburgh. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in-person interactions.About Enterprise MobilityEnterprise Mobility is a leading...
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Customer Service Representative
2 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeOverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Edinburgh. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in-person interactions.About Enterprise MobilityEnterprise Mobility is a leading...
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Customer Service Representative
1 week ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeOverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Edinburgh. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in-person interactions.About Enterprise MobilityEnterprise Mobility is a leading...
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Customer Service Representative
1 week ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeOverviewEnterprise Mobility is seeking a highly skilled Customer Assistance Representative to join our team in Edinburgh. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers via phone and in-person interactions.About Enterprise MobilityEnterprise Mobility is a leading...
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Customer Service Representative
3 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.Role OverviewWe are seeking a Customer Assistance Representative to join our team in...
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Customer Service Representative
3 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.Role OverviewWe are seeking a Customer Assistance Representative to join our team in...
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Customer Service Representative
3 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.Role OverviewWe are seeking a Customer Assistance Representative to join our team in...
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Customer Service Representative
3 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.Role OverviewWe are seeking a Customer Assistance Representative to join our team in...
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Customer Service Representative
6 days ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. Our company is still family-owned, with a strong commitment to stability and long-term growth.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistance...
-
Customer Service Representative
6 days ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. Our company is still family-owned, with a strong commitment to stability and long-term growth.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistance...
-
Customer Service Representative
3 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. Our company is still family-owned, with a strong commitment to stability and long-term growth.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistance...
-
Customer Service Representative
3 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. Our company is still family-owned, with a strong commitment to stability and long-term growth.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistance...
-
Customer Service Representative
2 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, with a global network of over 9,500 locations across more than 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.Role OverviewWe are seeking a highly...
-
Customer Service Representative
2 weeks ago
Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, with a global network of over 9,500 locations across more than 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.Role OverviewWe are seeking a highly...
