Customer Service Representative
5 days ago
Enterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.
Role OverviewWe are seeking a Customer Assistance Representative to join our team in Edinburgh. This role offers a unique opportunity to provide exceptional customer service and support, working closely with internal and external customers to resolve queries and issues.
Key Responsibilities- Provide high-level customer service via phone, email, and in-person interactions
- Build and maintain strong relationships with customers, understanding their needs and preferences
- Communicate effectively with colleagues and stakeholders to ensure seamless customer support
- Manage multiple deadlines and administrative tasks to ensure efficient service delivery
- Participate in training and development programs to enhance skills and knowledge
- Competitive hourly rate of £11.44
- 25 days paid holiday per year, plus public holidays and additional days after 5 years of service
- Life assurance, short and long-term disability, and pension plan
- Relocation assistance, employee assistance program, and volunteer time off
- Discounted car rental hire, Enterprise Car Club membership, and cycle to work scheme
We offer a comprehensive training program, including in-house development and hands-on training in areas such as fleet logistics, marketing, finance, and operations. This program provides opportunities for career advancement and professional growth.
LocationThe role is based in Edinburgh, with a 42.5-hour workweek, Monday to Friday, 08:00-17:00.
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Customer Service Representative
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Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, with a global network of over 9,500 locations across more than 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.Job SummaryWe are seeking a highly...
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Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.Role OverviewWe are seeking a Customer Assistance Representative to join our team in...
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Customer Service Representative
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Egham, Surrey, United Kingdom Enterprise Holdings Full timeAbout Enterprise MobilityEnterprise Mobility is a leading provider of fleet management solutions, operating in over 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.Role OverviewWe are seeking a Customer Assistance Representative to join our team in...
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