Customer Service Representative

2 days ago

Egham, Surrey, United Kingdom Enterprise Holdings Full time
About Enterprise Mobility

Enterprise Mobility is a leading provider of fleet management solutions, with a global network of over 9,500 locations across more than 90 countries and territories. As a family-owned business, we prioritize stability and long-term growth, allowing us to invest in our employees and customers.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities
  • Provide exceptional customer service via phone, email, and in-person
  • Resolve customer complaints and concerns in a timely and professional manner
  • Promote our products and services to customers
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Availability to work a variety of shifts, including evenings and weekends
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and rewards for outstanding performance
  • Collaborative and dynamic work environment

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