Customer Service Expert

1 month ago

Burgess Hill, West Sussex, United Kingdom B&Q Full time
{"title":"Customer Advisor","description":"

What We Do

B&Q is a leading home improvement retailer, and we're looking for a talented Customer Advisor to join our team. As a Customer Advisor, you'll be the face of our store, providing exceptional customer service and helping customers find the perfect products for their home improvement projects.

Key Responsibilities

  • Provide expert advice on home improvement products and services
  • Assist customers with product selection and purchasing decisions
  • Maintain a high level of product knowledge and stay up-to-date on new products and services
  • Work collaboratively with colleagues to achieve sales targets and provide excellent customer service
  • Contribute to a positive and inclusive store environment

What We Offer

As a Customer Advisor at B&Q, you'll enjoy a competitive salary, comprehensive training and development opportunities, and a range of benefits including a pension scheme, ShareSave options, and colleague wellbeing benefits. We're committed to making B&Q a diverse and inclusive workplace, where everyone can feel valued and supported.

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced retail environment
  • Strong product knowledge and sales skills
  • Flexibility to work a variety of shifts, including weekends and bank holidays

What's Next

If you're passionate about delivering exceptional customer service and have a keen interest in home improvement, we'd love to hear from you. Please contact us to discuss this exciting opportunity further.

","lang_code":"en"}

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