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Customer Service Expert
2 months ago
About the Role
We're looking for a talented and enthusiastic individual to join our team as a Customer Advisor. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and helping our customers achieve their home improvement goals.
Key Responsibilities
- Provide expert advice and guidance to customers on our products and services
- Assist customers with their purchases, including answering questions and resolving any issues
- Work collaboratively with colleagues to maintain a high level of customer satisfaction
- Contribute to the visual merchandising and display of products in-store
- Participate in ongoing training and development to enhance your skills and knowledge
What We Offer
As a valued member of our team, you'll enjoy a range of benefits, including a competitive salary, award-winning pension scheme, and opportunities for career development and progression. We're committed to creating a diverse and inclusive workplace where everyone feels valued and supported.
Requirements
- Excellent communication and interpersonal skills
- A passion for delivering exceptional customer service
- Ability to work effectively in a team environment
- Flexibility to work a variety of shifts, including weekends and bank holidays
Why Work for B&Q?
We're a leading home improvement retailer with a strong commitment to customer satisfaction and employee well-being. Our team is passionate about helping customers achieve their home improvement goals, and we're looking for like-minded individuals to join us on this journey.
