Client Services Liaison

2 weeks ago


Chelmsford, Essex, United Kingdom I4 Full time
{"Job Opportunity": "Client Services Advisor", "Job Overview": "At I4, we're seeking a skilled Client Services Advisor to join our team. As a key member of our Customer Services department, you'll play a vital role in building strong relationships with our clients and ensuring the successful submission of their Awards entries.", "Responsibilities": "
\t* Provide expert guidance and support to clients in compiling and submitting their Awards entries
\t* Introduce existing clients to additional products and services, where applicable
\t* Chase clients for their entries and payments
\t* Collaborate with the Customer Services team to achieve departmental goals
\t* Utilize a soft sales approach to upsell and promote our other products, earning additional commission
\t* Possess strong organizational and planning skills, with flexibility to accommodate different time zones
\t* Develop and maintain excellent communication skills, both written and verbal
\t* Contribute to a positive and inclusive work environment, aligned with our company's core values
", "Requirements": "
\t* Strong customer service and sales experience
\t* Excellent communication and interpersonal skills
\t* Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
\t* Proficiency in English, with additional language skills a plus
\t* Flexibility to adapt to changing circumstances and priorities
\t* Passion for delivering exceptional customer experiences
", "What We Offer": "
\t* Competitive salary and benefits package
\t* Opportunities for professional growth and development
\t* Collaborative and dynamic work environment
\t* Recognition and rewards for outstanding performance
\t* A chance to be part of a global organization, making a meaningful impact in the property industry
"}

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