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Operations Director

2 months ago


Washington, Sunderland, United Kingdom Fowler Welch Full time
About the Role

Fowler Welch is seeking an experienced Operations Director to lead our site operations and drive business growth. As a key member of our leadership team, you will be responsible for managing the overall site operations, achieving operational KPIs, and ensuring compliance with company policies and procedures.

Key Responsibilities
  • Site Operations Management: Oversee the management of site operations, including the control and performance of the operation and colleagues, to ensure continuity and efficiency in line with all legal requirements and within budget.
  • Fleet Management: Ensure the transport fleet and all assets are operated in a commercially viable way, and manage fleet requirements to ensure an appropriate mix of equipment to suit the needs of the operation.
  • Warehouse Management: Oversee the effective management of the Warehouse operation, including the management of driver headcount and shift patterns, and review periodically to ensure they meet the requirements of the operation.
  • Performance Management: Review daily KPIs, along with forward planning and analysis of month-to-date and year-to-date, to ensure the lowest cost with the required service levels at all times.
  • Health and Safety: Ensure site operations, practices, and procedures are managed in line with the company's Health & Safety policy and other statutory compliance, including legal compliance.
  • Continuous Improvement: Manage a continuous improvement policy in areas of communication, reduction in damage costs, and training to improve mpg and driving style.
  • Leadership and Development: Develop, implement, and review a people recruitment, training, and development plan to assist succession planning, ensuring talent identification and retention is optimized.
  • Disciplinary Procedures: Maintain department discipline standards, including conduct and performance, using the Company disciplinary policy and procedures with the support of HR.
Requirements
  • Transport and Warehouse Experience: Proven experience in FMCG environment, with a strong understanding of warehouse and transport planning systems.
  • Leadership and Management: Previous experience of managing, motivating, and leading a team, with a valid CPC.
  • Commercial and Change Management: Comprehensive knowledge of major retailer, supply chain requirements, and commercial and change management experience.
  • Customer and Supplier Relationship Management: Experience in managing customer and supplier relationships, with a strong understanding of customer and supplier needs.
  • IT Skills: Good IT skills, including Microsoft office packages, with the ability to work efficiently and accurately under pressure.
About Fowler Welch

Fowler Welch is a leading logistics and supply chain company, committed to providing excellent service to our customers. We offer a wide range of benefits, including competitive holiday entitlement, company bonus, private medical cover, pension scheme, life assurance, and wellness programs.