Customer Service Receptionist
3 weeks ago
Job Overview
Location: Community Recreation Centre
Positions Available: 2
Position 1: Weekly Hours: 13
Position 2: Weekly Hours: 11
Shift Patterns: Refer to attached document
Employment Type: Temporary, Fixed Term
Note: These roles are temporary to cover for upcoming permanent staff transitions.
South Lanarkshire Leisure and Culture is seeking dedicated and enthusiastic Receptionists to join our team at the Community Recreation Centre.
The ideal candidates will be responsible for managing customer inquiries, handling cash transactions, issuing receipts, and preparing funds for deposit, in addition to operating our electronic booking system.
Previous experience in a customer-focused environment is preferred, and familiarity with computerized cash register systems is advantageous; however, comprehensive training will be provided.
Candidates must possess strong communication and customer service skills.
Key Responsibilities
- Manage all aspects of cash handling and reconciliation, ensuring compliance with established procedures and standards.
- Address customer inquiries, providing assistance and information in alignment with our customer service standards.
- Perform clerical tasks to support the efficient operation of the reception area and other facility sections.
- Promote all available activities and services to patrons.
- Receive and distribute mail and packages as needed.
- Undertake additional duties as required.
Requirements
As part of our commitment to best practices and safe recruitment, we conduct various pre-employment checks, including identity verification and employment history.
Equal Opportunity Employer
South Lanarkshire Council and South Lanarkshire Leisure and Culture are committed to equality and encourage applications from all community members. We are part of the disability confident scheme and guarantee interviews for disabled applicants who meet the essential criteria for the role.
We also support members of the armed forces, veterans, and their families, as outlined in the British Armed Forces Community Covenant. Veterans are guaranteed an interview if their previous employer was the British armed forces and they meet the minimum job requirements.
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