Customer Advocacy Manager
5 days ago
Are you a seasoned professional with a passion for customer advocacy and a talent for crafting compelling stories? Do you excel at working with diverse teams and delivering high-impact content?
About the Role:
- Collaborate with marketing teams to ensure customer voices echo powerfully across digital channels.
- Engage with senior leadership and customers to discover and create customer stories.
- Work with digital channel owners to plan and execute amplification plans for customer stories.
- Translate technical or business language into clear strategies supported by concise content.
- Use data to refine best practices and enhance the quality of customer stories.
Requirements:
- 2-4 years' experience working in customer evidence/customer advocacy.
- Experience working with large international corporate brands.
- EMEA-wide or international marketing experience.
- Strong financial management skills in relation to client budgets and resource management.
- A desire to use data in devising campaigns and delivering relevant outcomes.
- The ability to bring fresh ideas to the client to grow their accounts/develop new opportunities.
- Experience in juggling diverse teams and multiple projects with an energetic and enthusiastic approach.
About Jefferson Locke:
Jefferson Locke is a dynamic and innovative company that values customer advocacy and storytelling. We are looking for a talented professional to join our team and help us deliver high-impact content that resonates with our customers.
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