Administrative Assistant

7 days ago


Ramsgate, Kent, United Kingdom PSM RECRUITMENT LIMITED Full time
About the Role

PSM Recruitment Limited is seeking a highly skilled and experienced Sales Support Administrator to join their team in Ramsgate. As a Sales Support Administrator, you will play a crucial role in supporting the sales team, ensuring smooth operations, and providing exceptional customer service to clients.

Key Responsibilities
  • Diary Management: Manage and maintain the daily diary, ensuring timely and efficient completion of tasks.
  • Policies and Procedures: Process mid-term changes to policies, ensuring accuracy and compliance with industry regulations.
  • Customer Communication: Handle incoming and outgoing calls, providing excellent customer service and resolving queries in a timely manner.
  • Documentation and Administration: Process insurer and customer documentation, ensuring accuracy and compliance with industry regulations.
  • Renewal Processing: Process renewal documents, ensuring timely and efficient completion of tasks.
  • Finance and Funding: Manage finance and funding, ensuring accurate and timely processing of transactions.
  • Customer Interaction: Deal with customers face-to-face, providing exceptional customer service and resolving queries in a timely manner.
  • Office Administration: Maintain office filing systems, process post, and complete industry training and assisting with training.
  • Workload Management: Organize and prioritize workloads, ensuring efficient and effective completion of tasks.
Requirements
  • Experience: At least 1 year of experience in the insurance industry within the last 12 months.
  • Attitude and Skills: A hard-working attitude, showing initiative, ability to work well under pressure, and adapt to any situation.
  • Presentation and Communication: Conscientious, confident, and well-presented when meeting the public or insurers.
Working Arrangements

Full-time, permanent position with a salary dependent on experience. The working hours are 9.00am - 5.30pm, Monday to Friday, and 9.00am - 1.00pm every other Saturday.



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