Customer Service Advisor

1 week ago

Fulham, Greater London, United Kingdom Shared Services Partnership Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our Rental Income team as a Customer Service Advisor. This is an exciting opportunity to work in a hybrid environment, providing exceptional service to residents and maximizing rent income.

As a key point of contact, you will be responsible for responding to resident enquiries, identifying potential rent arrears, and providing support to maintain tenancies. You will work closely with the team to ensure that residents receive the best possible service and that rent income is maximized.

We are looking for someone with excellent communication skills, the ability to work independently, and a passion for delivering high-quality customer service. If you are a motivated and organized individual who is committed to making a difference, we would love to hear from you.

Our People Values

We are a values-driven organization that is committed to fairness, caring, collaboration, and being driven. We believe that our people are our greatest asset, and we are looking for someone who shares our values and is passionate about delivering exceptional service.

We offer a comprehensive total reward package, flexible working arrangements, and a commitment to equity, diversity, and inclusion. We are a Disability Confident Employer and are committed to ensuring that our recruitment and selection process is inclusive and accessible.

What We Offer

We offer a challenging and varied working environment, opportunities for professional development, and a chance to make a real difference in the lives of our residents. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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