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Room Attendant

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sandman Hotel Group Full time

About the Role:

The Sandman Hotel Group is seeking a dedicated individual to fulfill the role of Housekeeper. This position is essential in maintaining the cleanliness and overall presentation of our accommodations, ensuring that guests enjoy a welcoming and comfortable environment.

Key Responsibilities:

  • Thoroughly clean designated guest rooms and public areas in accordance with company standards.
  • Maintain a comprehensive understanding of cleaning agents and proper handling techniques.
  • Address guest inquiries and requests promptly and courteously.
  • Manage lost property in compliance with company protocols.
  • Report maintenance and safety issues to the Supervisor/Manager to mitigate risks.
  • Safeguard guest privacy and the security of their rooms.
  • Assist with laundry duties, including sorting and transporting linens as needed.
  • Restock the linen supply room with fresh linens for upcoming shifts.
  • Perform additional tasks as assigned by the Housekeeping Supervisor.

Qualifications:

  • No formal education is required; training will be provided.
  • Ability to follow instructions effectively.
  • Strong communication skills are advantageous.
  • Professional demeanor and the ability to interact with guests in a sensitive and diplomatic manner.
  • Flexibility to work weekends and varied shifts.
  • Meticulous attention to detail.
  • Professional appearance and conduct.
  • Physical capability to lift and move items as necessary.

Why Work with Us:

At Sandman Hotel Group, we believe in fostering a positive work environment that benefits both our employees and guests. We offer a range of perks, including:

  • 28 days of annual leave, with additional time off based on service milestones.
  • Flexible scheduling options.
  • Pension plan.
  • Recognition and rewards for outstanding performance.
  • Opportunities for career growth and development.
  • Comprehensive training programs.
  • Discounted hotel rates for team members and their families.
  • Generous food discounts.
  • Referral bonuses starting at £250.
  • Complimentary overnight stays at various locations.
  • Reimbursement for education and skills development.

Final Note:

While submitting your resume does not guarantee an interview, we encourage qualified candidates to apply. You must be legally authorized to work in the UK.