Reliability Maintenance Supervisor

3 weeks ago

Birmingham, Birmingham, United Kingdom Amazon TA Full time
OVERVIEW:

Amazon Operations is integral to delivering an exceptional customer experience. We manage the entire process from the moment a customer places an order to the final delivery at their doorstep.

With over 50 Fulfillment Centers and numerous Delivery Stations across Europe, our extensive network comprises thousands of machines and a dedicated workforce, all collaborating to ensure timely and accurate deliveries.

Working in Amazon Operations is ideal for individuals who thrive in an active, fast-paced environment and are committed to excellence. Our dynamic workplace is part of a larger team that meets the expectations of millions of customers daily.

We embrace diversity and individuality, fostering a culture built on teamwork and a strong work ethic that keeps our operations running smoothly.

Our teams take pride in their work, prioritizing safety and quality service that Amazon is renowned for globally.

JOIN OUR TEAM:
We are seeking enthusiastic, customer-oriented individuals to join us as Senior Reliability Maintenance Engineering Technicians.

ROLE PURPOSE:
The Senior Reliability Maintenance Engineering Technician is responsible for ensuring compliance with safety regulations and policies, conducting timely preventative maintenance, and enhancing equipment availability through continuous improvement initiatives.


SHIFT PATTERN:
This position may require working non-traditional hours, including nights and weekends.

KEY RESPONSIBILITIES:

  • Exemplify health and safety best practices and ensure compliance among team members.
  • Engage in hands-on work while demonstrating expert knowledge of all Material Handling Equipment (MHE) within the facility.
  • Provide coaching and mentorship to technicians on shift.
  • Assist the line manager and supervise the shift in their absence.
  • Ensure high equipment availability for internal customers through effective troubleshooting and prioritization.
  • Support the standardization of continuous improvement systems across the EU network.
  • Foster positive working relationships at all organizational levels.
  • Understand Overall Equipment Effectiveness (OEE) and equipment performance metrics.
  • Manage contractor activities effectively.

BASIC QUALIFICATIONS:
Multi-skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments.

  • Strong foundational knowledge of PLC-based control systems.
  • Experience with Computerized Maintenance Management Systems (CMMS) for proactive maintenance planning and reactive task recording.
  • Familiarity with statutory compliance requirements.
  • Proficient in English and the local language at CEFR Level B2 or higher.
  • Completed a full engineering indentured apprenticeship and/or hold a minimum of NVQ Level 3 or equivalent qualification.

PREFERRED QUALIFICATIONS:
Demonstrated ability to supervise and influence team members.

  • Proven capability to manage multiple tasks and prioritize various projects.
  • Experience in managing multiple contractors.
  • Background in a multi-site operational environment.

Amazon is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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