Customer Service Representative

3 weeks ago


Milford Docks Co the Docks, United Kingdom The Celtic Collection Full time

JOB TITLE – Guest Services Associate

DEPARTMENT – Front Office - T? Milford Waterfront

RATE OF PAY - £11.50 per hour including fantastic benefits

CONTRACT TYPE – Full Time – Permanent

HOURS OF WORK – 37.5 hours per week

SHIFT DETAILS – 5 days out of 7

OVERVIEW
Become a vital part of our Front Office Team at T? Milford Waterfront as a Guest Services Associate.

If you are enthusiastic about providing outstanding guest experiences and thrive on guest interactions, this position is tailored for you.


KEY RESPONSIBILITIES...

  • Deliver a warm and inviting reception to guests at the hotel
  • Assign rooms to guests in accordance with departmental standards
  • Engage with guests and utilize the latest technology to enhance service delivery
  • Offer comprehensive knowledge of hotel amenities and ensure a consistent high level of service throughout their stay

BENEFITS OF WORKING WITH US...

As a member of The Celtic Collection, you will benefit from a variety of perks including lifestyle and retail discounts, access to in-house training programs, and opportunities for career advancement.


ABOUT US ...

T? Hotel Milford Waterfront, managed by The Celtic Collection, features 100 guest rooms, a dining establishment, and a bar, catering to both business and leisure travelers. This hotel, overlooking Milford Marina, serves as a valuable resource for both visitors and the local community.

RECRUITMENT INFO
If you are interested in being part of our organization, we encourage you to submit your application. We are an equal opportunity employer welcoming applicants of all ages.



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