Customer Service Representative
4 weeks ago
JOB TITLE – Guest Services Associate
DEPARTMENT – Front Office - T? Milford Waterfront
RATE OF PAY - £11.50 per hour including fantastic benefits
CONTRACT TYPE – Full Time – Permanent
HOURS OF WORK – 37.5 hours per week
SHIFT DETAILS – 5 days out of 7
OVERVIEW
As a Guest Services Associate at T? Milford Waterfront, you will be an integral part of our Front Office Team.
Your enthusiasm for providing outstanding guest experiences and your ability to engage with visitors will be key to your success in this role.
KEY RESPONSIBILITIES ...
- Deliver a warm and inviting reception to all guests at the hotel
- Assign rooms to guests in accordance with departmental standards
- Engage with guests and utilize the latest technology to enhance service delivery
- Maintain comprehensive knowledge of hotel amenities and ensure a high standard of service throughout the guest's stay
BENEFITS OF WORKING WITH US...
As a valued member of The Celtic Collection, you will enjoy a variety of benefits including lifestyle and retail discounts, access to in-house training programs, and opportunities for career advancement.
ABOUT THE COMPANY ...
T? Hotel Milford Waterfront, managed by The Celtic Collection, features 100 guest rooms, a restaurant and bar, and a range of services catering to both business and leisure travelers. The hotel, with its scenic views of Milford Marina, serves as a valuable resource for both visitors and the local community.
RECRUITMENT INFO
We welcome applications from individuals of all backgrounds and experiences.
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