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Research Coordinator

2 months ago

Ellesmere Port, Cheshire, United Kingdom Pertemps Liverpool Full time

Job Summary:

Pertemps Liverpool is seeking a skilled Telephone Researcher to join our team. As a Telephone Researcher, you will be responsible for gathering information from clients and updating our database to ensure seamless service delivery.

Key Responsibilities:

  • Client Communication: Establish and maintain relationships with clients to gather information on upcoming projects and works.
  • Database Management: Update our database with new information to ensure accurate and up-to-date records.
  • Research and Analysis: Conduct research on new projects and industry publications to stay informed and provide valuable insights to clients.
  • Time Management: Prioritize tasks and manage your time effectively to meet deadlines and deliver high-quality results.
  • Team Collaboration: Work closely with colleagues to share information and achieve common goals.

What We Offer:

  • Induction and Training: A comprehensive six-month induction program, including continuous training and development opportunities.
  • Leadership Team: A supportive and experienced leadership team who are committed to helping you grow and succeed.
  • Work Environment: A modern and open-plan office with free parking and excellent location.
  • Benefits: A range of benefits, including 25 days' annual leave, additional holiday purchase scheme, and employee assistance program.

Requirements:

  • Experience: A minimum of two years' experience in a customer service or sales role, with a strong background in telephone research.
  • Skills: Excellent communication and interpersonal skills, with the ability to manage your own workload and prioritize tasks.