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Customer Service Representative

2 months ago


Carmarthen, Carmarthenshire, United Kingdom Lidl Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our Store team as a Customer Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive store environment.

Key Responsibilities:
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Maintain a high level of product knowledge, including store policies and procedures.
  • Contribute to a positive store environment, working collaboratively with colleagues to achieve sales targets and maintain a clean and organized store.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Participate in visual merchandising and store displays, ensuring a visually appealing store environment.
What We Offer:
  • A competitive hourly rate of £12.40.
  • A 30-35 hour contract, with opportunities for additional hours.
  • A range of benefits, including 10% in-store discount and a pension scheme.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.