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Internal Business Development Manager

2 months ago

Watford, Hertfordshire, United Kingdom Stellar Select Full time
About the Role

We are seeking a highly skilled and experienced Internal Business Development Manager to join our team at Stellar Select. As a key member of our sales team, you will be responsible for developing and maintaining relationships with mortgage intermediaries in the Bridging and Buy-to-Let sectors.

Key Responsibilities:

  • Develop and nurture relationships with introducers to meet new business targets.
  • Develop an in-depth knowledge of BTL and Bridging products, criteria, processes, and unique selling points (USPs).
  • Assess inquiries, generate terms, and advance applications within specified service level agreements (SLAs).
  • Collaborate with regional field BDM to optimize sales opportunities and manage intermediaries in the region.
  • Communicate with introducers, addressing new business inquiries promptly.
  • Maintain accurate records in reports/CRM system, documenting discussions and activities.
  • Ensure intermediaries are well-informed about new products and features, keeping the company's offerings top-of-mind.
  • Stay current on the firm's product portfolio and criteria.
  • Stay informed about competitors' products, criteria, and market trends relevant to the role.
  • Stay knowledgeable about general market trends and news that impact sales.
  • Proactively engage with new/existing/lapsed intermediaries, promoting BTL and Bridging products.
  • Conduct thorough fact-finding with intermediaries to assess opportunities and identify suitable firms for collaboration with the field BDM.
  • Schedule virtual meetings with intermediaries to present BTL and Bridging propositions and USPs.
  • Evaluate inquiries through phone and email, identifying sales opportunities and developing expertise in deal structuring.
  • Articulate product features and benefits across both BTL and Bridging products.
  • Follow up on issued terms (bridging) and agreed deals (BTL) within SLA to progress them into applications, addressing objections to secure deals.
  • Introduce new firms registering via broker support and provide information on key contacts for support in the region.
  • Inform intermediaries about changes to BTL and Bridging products through phone or email.
  • Support field BDM with firms during on-the-road appointments to maintain an excellent service proposition.
  • Log all activities in Hubspot (CRM system).

Requirements:

  • Experience in a sales role or a broker liaison role
  • Experience gained within the bridging or buy-to-let sector
  • Great call-handling, listening and influencing skills
  • Ability to build successful relationships
  • Ability to multi-task to ensure SLA's are met
  • Confidence to pursue leads and overcome objections