Meeting and Events Sales Coordinator

6 days ago

Bristol Avon, United Kingdom Mercure Bristol Grand Hotel Full time
About the Role

We are seeking a highly motivated and organized Meeting and Events Sales Executive to join our team at Mercure Bristol Grand Hotel. As a key member of our sales team, you will be responsible for ensuring all customer requests and enquiries are dealt with in an efficient and business-like manner.

Key Responsibilities
  • Provide administrative support and diary management to the Meeting and Events Manager.
  • Greet scheduled visitors and show to appropriate area or person.
  • Maintain manual filing system to company standards.
  • Maintenance of all market segment databases.
  • Co-ordinate and execute all direct mailings as instructed by the Meeting and Events Manager.
  • Assist with the co-ordination of corporate hospitality events.
  • Conduct Market research/telesales campaigns as required.
  • Compile sales packs and ensure that an adequate supply of relevant stationary and brochures are in stock.
  • Meet specific sales targets set by management and head office.
  • Compile relevant weekly/monthly meeting, and reports for the Meeting and Events Manager.
Requirements
  • Passionate and willingness to learn.
  • Positive attitude and someone who makes our guests smile.
  • Genuinely friendly and caring.
  • Enjoys working as part of a team.
  • Ambitious and hard working.
  • Excellent standards.
  • Handle incoming calls for the Meeting and Events Department.
  • Good organisational / time management skills.
  • Resilient, creativity, able multitask and can work under pressure.
  • Ability to work morning, afternoon/evening, and weekends.
  • Able to deliver exceptional customer experiences all the time.
  • Arrange and co-ordinate travel schedules and reservations.
About Us

Mercure Bristol Grand Hotel is a leading hospitality company operating branded hotels in key locations across the UK and Ireland. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

We offer our employees excellent opportunities to grow and develop within the company, and we are committed to nurturing talent and driving superior performance and growth.

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