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Administrative Coordinator – Virtual Care Services
2 months ago
Job Overview
The Virtual Care Services department is experiencing significant growth, and we are seeking an Administrative Coordinator to join our dedicated team. This role is essential for supporting the ongoing development of our services through a fixed-term contract. We are looking for an individual with exceptional communication abilities, who can assist the team with various administrative responsibilities, manage and analyze data, and adapt to a dynamic work environment.
Key Responsibilities
As an Administrative Coordinator, you will provide crucial administrative support to the Virtual Care Services team. Your responsibilities will include:
- Developing and implementing administrative systems to ensure effective monitoring of service operations.
- Collaborating with a multi-disciplinary team to facilitate the smooth operation of services, including managing calls, scheduling appointments, and conducting follow-ups.
- Tracking equipment and resources, organizing meetings, and collecting and analyzing relevant data.
This position is designed to evolve alongside the growth of our services.
About Our Organization
Cambridge University Hospitals NHS Foundation Trust
Our Trust includes Addenbrooke's Hospital and the Rosie Hospital, serving a diverse community with over 13,000 staff members and more than 1,100 beds. We are committed to delivering high-quality healthcare that prioritizes the needs of our patients, staff, and partners. Our Trust has been recognized for providing outstanding care, reflecting the dedication and expertise of our workforce. The core values of CUH - Together - Safe, Kind, Excellent - guide our approach to patient care and shape our organizational culture.
CUH is dedicated to fostering a diverse and inclusive workplace where every individual can thrive. We value the unique perspectives of our employees and actively promote an environment that supports equality and representation across all communities.
Qualifications and Experience
Essential Qualifications
- NVQ level 4 or equivalent educational background.
- Relevant experience in Customer Service, Business Administration, or IT qualifications.
Required Experience
- Proven experience in managing staff or a busy office environment.
- Demonstrated ability in complex administrative tasks.
- Skills in prioritizing, planning, and organizing tasks for oneself and others.
- Experience in data entry and documentation management.
Knowledge and Skills
Essential Knowledge
- Proficient understanding of office procedures and Microsoft Office applications.
- Familiarity with NHS targets and Trust priorities.
- Knowledge of confidentiality and data protection protocols.
Essential Skills
- Ability to work collaboratively within a team.
- Strong communication skills across various mediums.
- Competence in managing time effectively to meet deadlines.
- Capability to analyze and present complex data.
- Project management skills.
- Initiative and ability to work independently.
- Excellent IT skills, particularly in Microsoft Office.
- Leadership qualities.
- Willingness to learn and adapt to new challenges.
- Attention to detail and accuracy.
- Ability to thrive under pressure.
- Competence in safeguarding confidential information.
- Skill in producing high-quality meeting minutes.
Additional Requirements
Essential
- A commitment to embodying the Trust values of safety, kindness, and excellence in all interactions with patients, visitors, and colleagues.
