Service Operations Analyst
3 weeks ago
Atlanta Group is looking for a dedicated Service Delivery Analyst to become an integral part of our team, focusing on the enhancement and safeguarding of our service offerings in alignment with organizational goals and industry benchmarks. The successful candidate will possess a comprehensive skill set and a background in Service Management methodologies.
Key Responsibilities:
- Expertise in Change Management, Major Incident Management, IT Service Continuity, Disaster Recovery, Risk Assessment, Service Reporting, and Problem Resolution
- Executing change control measures and governance frameworks to protect service operations
- Leading swift responses to significant incidents and aiding in the identification and resolution of root causes
Essential Qualifications:
- Proven experience in overseeing IT services and processes throughout the service lifecycle
- Strong understanding of ITIL best practices and process enhancement
- Familiarity with Change Management, Major Incident Management, IT Service Continuity, Disaster Recovery, Risk Assessment, Problem Resolution, and Configuration Management
Desirable Attributes:
- Passion for IT and industry advancements coupled with robust analytical capabilities
- ITIL certifications in Service Operation and Service Transition
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Service Desk Analyst
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Manchester, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst / 1st Line Support AnalystA fantastic opportunity has arisen for an IT Support Analyst / 2nd Line Support Analyst to join our Manchester based global law firm on a permanent basis.IT Service Desk Analyst / 1st Line Support AnalystKey Responsibilities:• Providing a professional and consistent level of Technology support to all...
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Operational Analyst
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Manchester, United Kingdom Intrum Full timeSociety. The world. But first, Intrum.Are you our new Operational Analyst?Join us for an exciting opportunity as an Operational Analyst! In this pivotal role within the Portfolio Analytics and Execution Department at Intrum UK, you will ensure the accuracy and integrity of customer data, manage internal data, and oversee various operational systems and...
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Operational Analyst
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Manchester, United Kingdom Arrow Group Full timeSociety. The world. But first, Intrum.Are you our new Operational Analyst?Join us for an exciting opportunity as an Operational Analyst! In this pivotal role within the Portfolio Analytics and Execution Department at Intrum UK, you will ensure the accuracy and integrity of customer data, manage internal data, and oversee various operational systems and...
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Operational Support Analyst
3 weeks ago
Manchester, United Kingdom Network Rail Full timeBrief Overview We are currently in search of a Area Support Analyst. This role presents an exciting opportunity to ensure effective operational delivery and performance metrics, while promoting best practices in line with statutory, regulatory, and organizational policies at our Manchester office. Role Insights What Does a Typical Day Entail for an Area...
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Operational Analyst
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Operational Analyst
7 days ago
Manchester, United Kingdom Intrum Full timeAt Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.Society. The world. But first, Intrum.Are you our new Operational Analyst?Join us for an exciting opportunity as an Operational Analyst! In this pivotal role within the Portfolio Analytics and Execution...
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Security Operations Analyst
1 week ago
Manchester, United Kingdom Smart DCC Full timeSecurity Operations Analyst Manchester office basedCompetitive salary and benefits package and shift allowanceFantastic opportunity to secure a Security Operations Analyst permanent role in DCC. The Security Operations Analyst analyses and monitors the organization's cyber security measures and responds to actual penetration attempts by malicious parties....
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Business Operations Analyst
4 days ago
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Operational Analyst
7 days ago
Manchester, United Kingdom Intrum Full timeSociety. The world. But first, Intrum. Are you our new Operational Analyst? Join us for an exciting opportunity as an Operational Analyst! In this pivotal role within the Portfolio Analytics and Execution Department at Intrum UK, you will ensure the accuracy and integrity of customer data, manage internal data, and oversee various operational systems and...
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Operations Analyst
1 month ago
Manchester, United Kingdom Escode, Part of NCC Group Full timeThank you for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.We are on a mission to make society a safer and more secure place. Our people are the ones who make that mission possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where...
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Operational Support Analyst
3 weeks ago
Manchester, United Kingdom Network Rail Full timeOverviewWe are currently looking for a Area Support Analyst. This role presents a fantastic opportunity to oversee operational execution and performance metrics while promoting best practices in alignment with statutory, regulatory, and organizational policies at Network Rail.Role ResponsibilitiesWhat to Expect as an Area Support Analyst:In this position,...
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Operational Support Analyst
3 weeks ago
Manchester, United Kingdom Network Rail Full timeOverviewWe are currently looking for an Area Support Analyst. This role presents a unique opportunity to ensure effective operational execution and key performance indicator (KPI) achievement while promoting best practices in line with statutory, regulatory, and corporate policies.Role ResponsibilitiesWhat to Expect as an Area Support Analyst:In this...
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Mandarin Language Analyst
3 weeks ago
Manchester, United Kingdom Secret Intelligence Service Full timePosition OverviewYour expertise in Mandarin can lead to a fulfilling career in national security. By becoming a part of the Secret Intelligence Service, you will contribute to the safety of the UK.About UsThe Secret Intelligence Service is dedicated to protecting the nation's interests and citizens from various threats, including cyber-attacks, espionage,...
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Operations Analyst
3 weeks ago
Manchester, United Kingdom GradBay Full timeOperations Analyst Shift Pattern: 4 x 12-hour shifts (day/night), followed by 4 rest days About the Role: You will be responsible for raising incidents based on specific criteria by manually monitoring dashboards, Slack channels, and emails across four separate devices. Essential Skills: Active SC clearance Proven IT Operations Analytical background ...
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Service Quality Analyst
3 weeks ago
Manchester, United Kingdom Adecco Full time £75,000Position Title: Service Quality Analyst Employment Type: Fixed-Term Contract Adecco, a prominent player in the staffing industry, is in search of a committed Service Quality Analyst to enhance their operational team. This role involves orchestrating all Service Design and Transition initiatives, ensuring alignment with the organization's IT Services...
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Operational Analyst
3 days ago
Manchester, United Kingdom Intrum Full timeSociety. The world. But first, Intrum. Are you our new Operational Analyst? Join us for an exciting opportunity as an Operational Analyst! In this pivotal role within the Portfolio Analytics and Execution Department at Intrum UK, you will ensure the accuracy and integrity of customer data, manage internal data, and oversee various operational systems and...
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Operations Analyst
3 weeks ago
Manchester, United Kingdom GradBay Full timeOperations AnalystShift Pattern: 4 x 12-hour shifts (day/night), followed by 4 rest daysAbout the Role: You will be responsible for raising incidents based on specific criteria by manually monitoring dashboards, Slack channels, and emails across four separate devices.Essential Skills:Active SC clearanceProven IT Operations Analytical backgroundExperience...
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Operations Analyst
4 weeks ago
Manchester, United Kingdom Summer Browning Full timeWe are looking for a IT Operations Analyst to work within the public sector.Location: Hybrid working - Manchester X4 12 hour shifts, day/ night shifts - 4 rest daysAbout the role: You will be responsible for raising incidents in line with prescribed conditions from manually monitoring of dashboards, Slack channels, and emails across 4 separate...
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Operations Analyst
3 weeks ago
Manchester, United Kingdom GradBay Full timeOperations AnalystShift Pattern: 4 x 12-hour shifts (day/night), followed by 4 rest daysAbout the Role: You will be responsible for raising incidents based on specific criteria by manually monitoring dashboards, Slack channels, and emails across four separate devices.Essential Skills:Active SC clearanceProven IT Operations Analytical backgroundExperience...
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Service Delivery Analyst
2 months ago
Manchester, United Kingdom Ardonagh Advisory Full timeThe purpose of the Service Delivery Analyst is to embed control and governance processes to protect and improve service, in line with business requirements and industry best practice. The Service Delivery Analyst must have a broad range of skills and Service Management process experience. How will you do this? You must have the ability to understand...