Operational Analyst

2 weeks ago


Manchester, United Kingdom Intrum Full time
Society. The world. But first, Intrum.
Are you our new Operational Analyst?
Join us for an exciting opportunity as an Operational Analyst In this pivotal role within the Portfolio Analytics and Execution Department at Intrum UK, you will ensure the accuracy and integrity of customer data, manage internal data, and oversee various operational systems and processes. You will lead by example, ensuring that key business processes related to external data collection are completed on schedule and meet quality standards. Additionally, you will collaborate with external servicing partners and internal customers to achieve shared goals.
You will be based in our Manchester office with a blend of home working.
What you will do:
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
DCA (Debt Collection Agency) reporting such as the management of file transfers between DCAs and CRAs (Credit Rating Agencies).
Reconciliation of financial information and Ad-hoc reporting and analytics.
Management of file exchanges with external servicing partners and internal systems.
Management of "work queues" for various operational systems.
Customer account placements (and recalls) with external servicing partners.
Devoted to the FCA principle of Consumer Duty, by ensuring we are driving good customer outcomes across all aspects of services that have potential to impact our customers.
What we're looking for:
Good understanding of customer needs and a demonstrable desire to resolve issues.
Previous entry-level experience as a Data Analyst, Business Analyst, or BI Analyst with a desire to grow in this field.
Good database skills.
Experience with programming languages (ideally SQL)
Strong numeracy and literacy skills (GCSE A-C/9-5 equivalent).
Excellent communication and interpersonal skills.
Proficient in Microsoft Office, particularly Word and Excel, with the ability to support process improvements.
How to apply:
If you are interested in this position and believe you have the right experience, please send your English CV via the "apply button". Are you curious and have some questions? You're welcome to contact "our recruitment team for more information.
At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.
If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact Intrum Talent Acquisition team via as soon as possible before the closing date to discuss your needs.
About Intrum:
Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large.
Intrum has circa 10,000 dedicated professionals who serve around 80,000 companies across Europe.
At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.
We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre-employment screening. You should not be bankrupt, have any outstanding county court judgments on your credit file. You must not have excessive default balances and any outstanding debt will be considered on a case-by-case basis.
(Strictly No Recruitment Agencies Please)
  • Operational Analyst

    2 weeks ago


    Manchester, United Kingdom Arrow Group Full time

    Society. The world. But first, Intrum.Are you our new Operational Analyst?Join us for an exciting opportunity as an Operational Analyst! In this pivotal role within the Portfolio Analytics and Execution Department at Intrum UK, you will ensure the accuracy and integrity of customer data, manage internal data, and oversee various operational systems and...


  • Manchester, United Kingdom Smart DCC Full time

    Security Operations Analyst Manchester office basedCompetitive salary and benefits package and shift allowanceFantastic opportunity to secure a Security Operations Analyst permanent role in DCC. The Security Operations Analyst analyses and monitors the organization's cyber security measures and responds to actual penetration attempts by malicious parties....


  • Manchester, United Kingdom Smart DCC Full time

    Business Operations AnalystLondon or Manchester hybrid working model (2 days office based, 3 days remote)Competitive Salary plus benefitsA fantastic opportunity to secure a Business Operations Analyst role on a permanent basis within Smart DCC. The Business Operations Analyst will be highly motivated, organised and excited to join our team. The Business...

  • Operational Analyst

    4 weeks ago


    Manchester, United Kingdom AJ Bell Full time

    Become a key player as an Operational Analyst at AJ BellAre you prepared to embrace a new opportunity in a vibrant and rapidly evolving setting? At AJ Bell, we are on the lookout for a proficient Operational Analyst to join our Operational Change division and contribute to our growth and efficiency objectives. In this role, you will work alongside various...


  • Manchester, United Kingdom Network Rail Full time

    Brief Overview We are currently in search of a Area Support Analyst. This role presents an exciting opportunity to ensure effective operational delivery and performance metrics, while promoting best practices in line with statutory, regulatory, and organizational policies at our Manchester office. Role Insights What Does a Typical Day Entail for an Area...

  • Operational Analyst

    2 weeks ago


    Manchester, United Kingdom Intrum Full time

    At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.Society. The world. But first, Intrum.Are you our new Operational Analyst?Join us for an exciting opportunity as an Operational Analyst! In this pivotal role within the Portfolio Analytics and Execution...

  • Operational Analyst

    2 weeks ago


    Manchester, United Kingdom Intrum Full time

    Society. The world. But first, Intrum. Are you our new Operational Analyst? Join us for an exciting opportunity as an Operational Analyst! In this pivotal role within the Portfolio Analytics and Execution Department at Intrum UK, you will ensure the accuracy and integrity of customer data, manage internal data, and oversee various operational systems and...


  • Manchester, United Kingdom Network Rail Full time

    OverviewWe are currently looking for a Area Support Analyst. This role presents a fantastic opportunity to oversee operational execution and performance metrics while promoting best practices in alignment with statutory, regulatory, and organizational policies at Network Rail.Role ResponsibilitiesWhat to Expect as an Area Support Analyst:In this position,...


  • Manchester, United Kingdom Network Rail Full time

    OverviewWe are currently looking for an Area Support Analyst. This role presents a unique opportunity to ensure effective operational execution and key performance indicator (KPI) achievement while promoting best practices in line with statutory, regulatory, and corporate policies.Role ResponsibilitiesWhat to Expect as an Area Support Analyst:In this...

  • Operations Analyst

    4 weeks ago


    Manchester, United Kingdom SUMMER-BROWNING ASSOCIATES LIMITED Full time

    We are looking for a IT Operations Analyst to work within the public sector.Location: Hybrid working - Manchester X4 12 hour shifts, day/ night shifts - 4 rest daysAbout the role: You will be responsible for raising incidents in line with prescribed conditions from manually monitoring of dashboards, Slack channels, and emails across 4 separate...

  • Operations Analyst

    4 weeks ago


    Manchester, United Kingdom SUMMER-BROWNING ASSOCIATES LIMITED Full time

    We are looking for a IT Operations Analyst to work within the public sector.Location: Hybrid working - Manchester X4 12 hour shifts, day/ night shifts - 4 rest daysAbout the role: You will be responsible for raising incidents in line with prescribed conditions from manually monitoring of dashboards, Slack channels, and emails across 4 separate...

  • Operations Analyst

    3 weeks ago


    Manchester, United Kingdom GradBay Full time

    Operations Analyst Shift Pattern: 4 x 12-hour shifts (day/night), followed by 4 rest days About the Role: You will be responsible for raising incidents based on specific criteria by manually monitoring dashboards, Slack channels, and emails across four separate devices. Essential Skills: Active SC clearance Proven IT Operations Analytical background ...

  • Operations Analyst

    4 weeks ago


    Manchester, United Kingdom Summer Browning Full time

    We are looking for a IT Operations Analyst to work within the public sector.Location: Hybrid working - Manchester X4 12 hour shifts, day/ night shifts - 4 rest daysAbout the role: You will be responsible for raising incidents in line with prescribed conditions from manually monitoring of dashboards, Slack channels, and emails across 4 separate...

  • Operations Analyst

    4 weeks ago


    Manchester, United Kingdom GradBay Full time

    Operations AnalystShift Pattern: 4 x 12-hour shifts (day/night), followed by 4 rest daysAbout the Role: You will be responsible for raising incidents based on specific criteria by manually monitoring dashboards, Slack channels, and emails across four separate devices.Essential Skills:Active SC clearanceProven IT Operations Analytical backgroundExperience...

  • Operations Analyst

    3 weeks ago


    Manchester, United Kingdom GradBay Full time

    Operations AnalystShift Pattern: 4 x 12-hour shifts (day/night), followed by 4 rest daysAbout the Role: You will be responsible for raising incidents based on specific criteria by manually monitoring dashboards, Slack channels, and emails across four separate devices.Essential Skills:Active SC clearanceProven IT Operations Analytical backgroundExperience...

  • Operations Analyst

    4 weeks ago


    Manchester, United Kingdom SUMMER-BROWNING ASSOCIATES LIMITED Full time

    We are looking for a IT Operations Analyst to work within the public sector.If you are interested in applying for this job, please make sure you meet the following requirements as listed below.Location: Hybrid working - Manchester X4 12 hour shifts, day/ night shifts - 4 rest daysAbout the role: You will be responsible for raising incidents in line with...


  • Manchester, United Kingdom Brook Street UK Full time

    Financial Operations AnalystWe are looking for a talented individual to become part of our organization as a Financial Operations Analyst. This role is designed for a contract engagement with competitive weekly compensation.Primary Responsibilities: Oversee major client accounts for billing and receivables management Guarantee prompt invoicing and financial...

  • Operational Analyst

    6 days ago


    Manchester, United Kingdom Intrum Full time

    Society. The world. But first, Intrum. Are you our new Operational Analyst? Join us for an exciting opportunity as an Operational Analyst! In this pivotal role within the Portfolio Analytics and Execution Department at Intrum UK, you will ensure the accuracy and integrity of customer data, manage internal data, and oversee various operational systems and...


  • Manchester, United Kingdom Smart DCC Full time

    Security Operations Analyst Manchester – office basedCompetitive salary and benefits package and shift allowanceFantastic opportunity to secure a Security Operations Analyst permanent role in DCC. The Security Operations Analyst analyses and monitors the organization's cyber security measures and responds to actual penetration attempts by malicious...


  • manchester, United Kingdom Searchability® Full time

    About the Company:We are a leading provider of SAAS software solutions, dedicated to helping businesses streamline their operations and maximize efficiency.The Business Analyst Role:Support the Product Team: Collaborate with cross-functional teams to identify business needs, develop solutions, and measure success.Business Analyst - Essential Skills:Data...