Enterprise Systems Coordinator
4 weeks ago
Position Overview
Arcare Aged Care is a prominent provider of aged care services across Australia. We are in search of a Business Systems Support professional to enhance our operational efficiency. The successful candidate will possess a strong background in managing and providing support for a variety of business applications, such as HumanForce, eCase, Incident Management, Salesforce, DocuSign, and PageUp.
Key Responsibilities:
- Oversee and maintain all business applications
- Assist subject matter experts across various departments
- Engage with software vendors for support and solutions
- Contribute to project initiatives
- Create and manage reports and dashboards
- Coordinate and execute system upgrades
- Ensure timely handling of service requests
- Foster strong working relationships
- Conduct training sessions for employees
- Identify and recommend areas for enhancement
- Collaborate closely with the Learning and Development team
- Perform additional duties as assigned
Qualifications and Skills:
- Minimum of 3 years' experience in a related role
- In-depth knowledge of business systems
- Quick learner with a proactive approach
- Strong analytical skills
- Familiarity with the ITIL framework
- Valid Driver's license
- Current Police Clearance
Organizational Culture:
At Arcare, we prioritize open and respectful communication. We celebrate the individuality of each person and are committed to fostering personal development.
Employee Benefits:
- Supportive and compassionate work environment
- Family-owned and operated organization
- Opportunities for training and professional development
- Framework to achieve personal objectives
- Novated lease options available
- Weekly delivery of fresh fruit
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