Enterprise Systems Coordinator

4 weeks ago


Peterborough, Peterborough, United Kingdom Arcare Aged Care Full time

Position Overview

Arcare Aged Care is a prominent provider of aged care services across Australia. We are in search of a Business Systems Support professional to enhance our operational efficiency. The successful candidate will possess a strong background in managing and providing support for a variety of business applications, such as HumanForce, eCase, Incident Management, Salesforce, DocuSign, and PageUp.

Key Responsibilities:

  • Oversee and maintain all business applications
  • Assist subject matter experts across various departments
  • Engage with software vendors for support and solutions
  • Contribute to project initiatives
  • Create and manage reports and dashboards
  • Coordinate and execute system upgrades
  • Ensure timely handling of service requests
  • Foster strong working relationships
  • Conduct training sessions for employees
  • Identify and recommend areas for enhancement
  • Collaborate closely with the Learning and Development team
  • Perform additional duties as assigned

Qualifications and Skills:

  • Minimum of 3 years' experience in a related role
  • In-depth knowledge of business systems
  • Quick learner with a proactive approach
  • Strong analytical skills
  • Familiarity with the ITIL framework
  • Valid Driver's license
  • Current Police Clearance

Organizational Culture:

At Arcare, we prioritize open and respectful communication. We celebrate the individuality of each person and are committed to fostering personal development.

Employee Benefits:

  • Supportive and compassionate work environment
  • Family-owned and operated organization
  • Opportunities for training and professional development
  • Framework to achieve personal objectives
  • Novated lease options available
  • Weekly delivery of fresh fruit


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